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Client Support Associate
hace 1 semana
Experian is a global information services company that unlocks the power of data to create opportunities for consumers, businesses, and society. As a Contact Center Specialist, you will be part of a team that provides exceptional customer service and support to our clients.
Your primary responsibility will be to analyze consumer correspondence, recognize valid proof documents, and assist consumers in an efficient and timely manner. You will also be required to comply with outlined procedures, guidelines, laws, and regulatory policies.
We value the uniqueness of every individual and want you to bring your whole, authentic self to work. We believe that diversity, equity, and inclusion are essential to our purpose of creating a better tomorrow.
Key Tasks:
- Analyze consumer correspondence and recognize valid proof documents
- Assist consumers in an efficient and timely manner
- Comply with outlined procedures, guidelines, laws, and regulatory policies
Requirements:
- At least 1 year of back-office experience
- Excellent English communication skills
- High school diploma
- Organized and detail-oriented
- Able to learn rapidly and adapt quickly to evolving scenarios
