Receivables Resolution Specialist

hace 6 días


Alajuela, Alajuela, Costa Rica 3M A tiempo completo
About the Role

This is an exciting opportunity to join 3M as a Receivables Resolution Specialist. The successful candidate will work closely with customers and internal teams to resolve complex customer issues related to payments, adjustments, and creditworthiness.

Responsibilities include:

  • Resolving customer disputes and ensuring timely and accurate CIR resolution processing.
  • Analyzing customer orders according to credit policies, customer status, and risk to release or maintain hold for past due/delinquent accounts.
  • Implementing improvements within customer satisfaction by identifying trends, problems, and barriers.

Requirements:

  • Minimum Qualifications: Bachelor's degree or higher from an accredited university or minimum of Two (2) combined years of experience in accounts receivable, accounts payable, finance, supply chain, or sales experience.
  • Preferred Qualifications: Direct experience in B2B Collections, Dispute management experience within the AR field, and knowledge of financial statements analysis.


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**We are seeking an experienced Accounts Receivable Specialist to join our team and contribute to delivering exceptional customer experiences.As a key member of our Accounts Receivable team, you will be responsible for analyzing customer complaints, disputes, and product returns. You will work closely with cross-functional teams to resolve...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    Job SummaryWe are seeking a skilled Financial Dispute Resolution Specialist to join our team. As a key member of our accounts receivable department, you will be responsible for resolving complex customer disputes and ensuring timely payment.Main Responsibilities:Research and analyze customer complaints to identify the root cause of issuesNegotiate with...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    Job SummaryWe are seeking an experienced professional to join our team as a Resolution & Disputes Specialist. This role will focus on resolving complex customer disputes and discrepancies in accounts receivable and order entry exceptions.Key Responsibilities:Analyze and resolve high-volume, complex customer accounts receivable and order entry...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**:Responsible for research, analysis and resolution of high volume, complex customer accounts receivable, order entry exceptions and disputes involving contractual agreements and non-standard billing agreements for all customers within ARM Facility business.Determines root cause(s) recommends and implements appropriate activities and...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    About the RoleThe Account Receivable Expert will be responsible for managing and resolving complex customer account receivable issues. This role requires strong analytical and problem-solving skills to ensure timely payment and maintain positive relationships with customers.Key Responsibilities:Review and analyze initial Accounts Receivable and Order Entry...


  • Alajuela, Alajuela, Costa Rica Smiledirectclub A tiempo completo

    We are seeking a skilled Complaint Resolution Specialist to join our team at SmileDirectClub. In this role, you will be responsible for managing the evaluation and investigation of customer complaints regarding into the complaint file in accordance with FDA requirements.Responsibilities:Classify and evaluate Quality Management System (QMS) complaints, as...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Accounting and Finance Role**We are hiring for an experienced Accounting and Finance professional to join our team as an Accounts Receivable and Dispute Analyst.In this role, you will be responsible for managing and resolving complex customer issues related to payments, credits, and other financial matters.You will work closely with internal teams and...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Summary**Are you passionate about delivering exceptional customer experiences? Do you have a keen analytical mind and excellent communication skills?As a Customer Resolution Expert at 3M, you will play a critical role in resolving customer complaints, disputes, and product returns. You will work closely with internal stakeholders to analyze issues,...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Overview**At 3M, we value the contributions of our diverse team members. We strive to create an inclusive work environment where everyone has the opportunity to thrive.As an Accounts Receivable and Dispute Analyst, you will be responsible for leading end-to-end customer issue resolution management and analysis for customers in one of 3M's Business Groups...


  • Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completo

    Job RequirementsWe're looking for a Customer Service Specialist - Critical Issues who can drive exceptional outcomes with purpose-built solutions. As an Escalation Specialist, you'll be proactive in communicating with customers and ensuring a positive support experience at all levels of the support structure.Main Responsibilities:Critical Situation...


  • Alajuela, Alajuela, Costa Rica Freudenberg Medical Srl. A tiempo completo

    About UsAt Freudenberg Medical Srl, our mission is to innovate and provide high-quality products and services that save and improve lives every day. We are committed to excellence in medical device design and manufacturing.Our Company Overview:As a global provider of medical devices, we collaborate with partners, customers, and the scientific community to...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    Company Overview3M is a leading manufacturer of innovative products that help solve everyday problems. Our company values collaboration, creativity, and continuous improvement.Job DescriptionWe are seeking an experienced professional to join our team as a Resolution & Disputes Specialist. This role will focus on resolving complex customer disputes and...


  • Alajuela, Alajuela, Costa Rica H.B. Fuller A tiempo completo

    H.B. Fuller is a leading global provider of adhesives, sealants, and specialty chemicals.Job DescriptionThe Credit Specialist plays a vital role in ensuring the quality of modern life by connecting what matters to solve some of the world's biggest adhesion challenges.Main ResponsibilitiesResolve routine trade delinquency to maximize cash flow for...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**:Collaborate with Innovative 3Mers Around the World- Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you.With a diversity of people, global locations, technologies...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**:- Collaborate with Innovative 3Mers Around the World- Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you.With a diversity of people, global locations, technologies...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**We are seeking a highly motivated and detail-oriented individual to join our team as an Accounts Receivable and Dispute Analyst.In this role, you will be responsible for analyzing and resolving customer disputes and issues related to payments, credits, and other financial matters.You will work closely with internal teams and external...

  • Collection Specialist

    hace 2 semanas


    Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**:PRIMARY RESPONSIBILITYCollects and resolves customer accounts receivable in assigned area.Maintains control over past due accounts receivable.Advise customers of the terms and conditions of their accounts as well as the ramifications of delinquency.Management of customers credit limits and credit holds.Develops and maintains positive...

  • IT Support Specialist

    hace 1 semana


    Alajuela, Alajuela, Costa Rica Teceze Ltd A tiempo completo

    Job Description: We are seeking a skilled IT Support Specialist to join our team at Teceze Ltd. As an IT Support Specialist, you will provide timely and effective assistance to customers with their technical queries and issues.Key Responsibilities:Provide first/second level contact and problem resolution for customer issuesWork with Third Party Vendors to...

  • Collection Specialist

    hace 2 semanas


    Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**:PRIMARY RESPONSIBILITYCollects and resolves customer accounts receivable in assigned area.Maintains control over past due accounts receivable.Advise customers of the terms and conditions of their accounts as well as the ramifications of delinquency.Management of customers credit limits and credit holds.Develops and maintains positive...


  • Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completo

    Role OverviewThe CMET team at Tek Experts delivers world-class management of critical situations for premier enterprise customers. As an Escalation Specialist, you'll act as a liaison between end-user customers and client representatives to ensure quality resolutions are achieved.Main Responsibilities:Develop and maintain positive working relationships with...