Logistics Solutions Professional
hace 1 día
This is an excellent opportunity to develop your career with a leading logistics organization. The role will provide support to the North America and South Central Asia regions by analyzing and resolving support tickets, identifying areas for improvement, participating in regional meetings and projects.
The main goal of this position is to solve escalated support tickets, introduce new functional ideas, promote continued improvement, and optimize processes to minimize human errors. Expand system functionalities and features by introducing new ideas and driving sustainable process updates. Align local setups with geographic teams and act as a communication conduit between KN GS HER and the Global Airfreight Systems Team.
Key Responsibilities:
- Analyze and resolve support tickets
- Identify areas for improvement
- Participate in regional meetings and projects
- Solve escalated support tickets
- Introduce new functional ideas
- Promote continued improvement
- Optimize processes
- Expand system functionalities and features
Requirements:
- Bachelor's Degree in IT or related field preferred
- Advanced expertise in collaboration and visualization tools
- Experience in customer service and effective communication preferred
- Ability to understand and interpret business processes
- Advanced knowledge of KN Air Logistics systems
- 2-3 years of experience in the KN organization preferred
- Minimum 2-5 years of Air Logistics knowledge
- Advanced English level
About the Role:
We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs, and a dynamic global work environment. We have over 79,000 employees at 1,300 locations in over 100 countries, making us one of the world's leading logistics companies.
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