Enterprise CRM Administrator
hace 2 semanas
**The Role**
We are seeking a highly skilled technology administrator to join our Customer Operations team as a Customer Success System Administrator. In this role, you'll play a critical part in driving the success of our Customer Operations by overseeing and administering various Customer Success technology.
Your primary responsibilities will include:
- Designing, developing, testing, and iterating workflows in Salesforce, Gainsight, NiceInContact, and other software used by the Customer Success organization.
- Configuring and administering solutions to the Tebra Customer Operations.
- Working with cross-functional teams to gather requirements and translate them into technical solution designs.
- Articulating and demonstrating solutions to internal customers by providing sound recommendations and prescribed best practices.
- Participating in design reviews and technical discussions with our technology partners and internal stakeholders.
- Isolating, triaging, and resolving bugs/issues.
- Executing, managing, and assisting in the development of technology roadmaps.
- Identifying opportunities to improve existing solutions, features, and functionality.
- Playing a key role in identifying emerging technology solutions that could align with Customer Success business needs or operational efficacies.
**Our Values**
At Tebra, we value diversity, humility, and collaboration. We're a team that's passionate about making a difference in the lives of our customers and their patients. If you share our vision and values, we encourage you to apply for this exciting opportunity.
**Perks & Benefits**
In addition to a competitive salary and benefits package, we offer a wellness and childcare subsidy, a University/Education discount, and access to resources like Obe Fitness and LifeWorks Employee Assistance Program. Join us in our mission to unlock better healthcare
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