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Financial Operations Specialist

hace 1 mes

San Francisco, Heredia, Costa Rica Stryker A tiempo completo

About the Role:

Stryker is looking for a skilled Financial Operations Specialist to join our team. In this role, you will be responsible for ensuring accurate and timely transmission of customer invoices through third-party invoice portals. Your attention to detail and strong analytical skills will be essential in auditing and approving SAP ORO monthly. You will also work closely with collections and customer service teams to identify areas for improvement.

About the Company:

Stryker is one of the world's leading medical technology companies, driven to make healthcare better. We offer innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine. Our team impacts more than 100 million patients annually, and we are committed to excellence in everything we do.

Responsibilities:

  • Complete the ORO & Portal Tracker daily
  • Audit & approve the SAP ORO monthly
  • Cross-Check between Aging report and Portal Accounts
  • Ensure accurate and timely transmission of customer invoices through third-party invoice portals
  • Create weekly status reports for portal, ORO
  • Follow up and troubleshoot any invoice issues
  • Participate in calls to resolve issues
  • Closely work with collections and customer service teams to identify areas for improvement
  • Ensure all processes are documented correctly and communicate any changes to the direct supervisor
  • Comply with internal controls procedures to ensure accurate financial records
  • Perform other related work as assigned by management
  • Meet Service Level Agreements, Targets, and Quality standards
  • Build strong relationships with key stakeholders across the business