Manager of Circuit Orders

hace 2 días


San Francisco, Heredia, Costa Rica Ntt Data A tiempo completo

Overview:

NTT Data seeks a skilled professional to fill the role of Telecom Order Manager. This position requires managing circuit orders, ensuring accurate inventory and billing, and identifying cost-saving opportunities.

Responsibilities:

  • Request and provide circuit quotations to guarantee financial information with business partners.
  • Process and manage circuit orders (MACD - modification, additions, changes, and disconnections).
  • Collaborate with suppliers and teams to ensure seamless Service Delivery process.
  • Verify inventory accuracy following any changes and billing reflects requested items by the Business.
  • Identify cost savings and efficiencies during implementation.

Requirements:

  • Proficient knowledge of telecommunications products and services.
  • Strong understanding of Technology Infrastructure environment and Products.
  • Familiarity with various telecom offerings (extranet, point to point, cross connect etc.).
  • Minimum 3 years' experience working in a large IT environment supporting business and financial processes.
  • Experience working with Microsoft Office products or similar.
  • Effective communication skills with diverse teams.
  • Ability to create and maintain useful metrics for operational oversight.

Preferred Skills:

  • 3+ years' experience in project management with influence without direct authority.
  • Experience working with JIRA and Confluence.
  • Portuguese knowledge is an asset.
  • Project Management certifications are an advantage.

Education:

B.S./B.A. degree level; relevant experience and strong track record are more important.



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