Risk Management Professional

hace 6 días


San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

About Amazon Support Services Costa Rica Srl

Amazon Support Services Costa Rica Srl plays a key role in the company's mission to be Earth's most customer-centric company.

The team is responsible for providing high-quality support services to customers and partners. This includes reconciling, auditing, and monitoring vendor accounts, as well as resolving account statement discrepancies and supporting organizational/operational projects.

Key Responsibilities:

  • Reconcile, audit, and monitor vendor accounts.
  • Case resolution according to KPIs to achieve company goals.
  • Partner with internal stakeholders to resolve account statement discrepancies.
  • Engage with retail, tax or accounting for vendor inquiries resolution.
  • Support organizational/operational projects.

Requirements:

  • Minimum of 2 years of shared service operations experience.
  • Intermediate English speaker.
  • Attention to detail.
  • Demonstrated ability to work as a team.
  • Data analysis & communication skills.

Benefits:

This role offers opportunities for professional growth and development in a dynamic and supportive environment.



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