Risk Management Professional
hace 6 días
About Amazon Support Services Costa Rica Srl
Amazon Support Services Costa Rica Srl plays a key role in the company's mission to be Earth's most customer-centric company.
The team is responsible for providing high-quality support services to customers and partners. This includes reconciling, auditing, and monitoring vendor accounts, as well as resolving account statement discrepancies and supporting organizational/operational projects.
Key Responsibilities:
- Reconcile, audit, and monitor vendor accounts.
- Case resolution according to KPIs to achieve company goals.
- Partner with internal stakeholders to resolve account statement discrepancies.
- Engage with retail, tax or accounting for vendor inquiries resolution.
- Support organizational/operational projects.
Requirements:
- Minimum of 2 years of shared service operations experience.
- Intermediate English speaker.
- Attention to detail.
- Demonstrated ability to work as a team.
- Data analysis & communication skills.
Benefits:
This role offers opportunities for professional growth and development in a dynamic and supportive environment.
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