Empleos actuales relacionados con Amazon Kindle Content Specialist - San Francisco, Heredia - Amzn Support Srvcs Costa Rica
-
Kindle Direct Publishing Support Specialist
hace 1 semana
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoHigh School Diploma or equivalent in your country- Proven English verbal and written fluency skills.- Demonstrated verbal and written communication skills with external/internal teams- Proven ability to understand complex issues- Ability to navigate through multiple web tools- Basic Microsoft Outlook, Excel and Word understanding and usage- Schedule...
-
Kindle Direct Publishing Support Specialist
hace 2 semanas
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoHigh School Diploma or equivalent in your country- Proven English verbal and written fluency skills.- Demonstrated verbal and written communication skills with external/internal teams- Proven ability to understand complex issues- Ability to navigate through multiple web tools- Basic Microsoft Outlook, Excel and Word understanding and usage- Schedule...
-
Kindle Direct Publishing Support Specialist
hace 1 semana
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAvailability to attend training on site *- High School Diploma or equivalent in your country- Proven English verbal and written fluency skills.- Demonstrated verbal and written communication skills with external/internal teams- Proven ability to understand complex issues- Ability to navigate through multiple web tools- Basic Microsoft Outlook, Excel and Word...
-
Kindle Direct Publishing Support Expert
hace 12 horas
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoCompany OverviewAt Amzn Support Srvcs Costa Rica, we pride ourselves on being innovative and excellent in providing an exceptional customer experience. Our team is energetic, talented, and passionate about representing our company in the best possible way.Job DescriptionThe Kindle Direct Publishing Support Analyst will be responsible for working directly...
-
Content Reviewer, Amazon
hace 3 días
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAmazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales.Our products are strategically important to our Retail and Marketplace businesses driving long term growth.We deliver billions of ad...
-
Content Strategist, Amazon Ads
hace 2 días
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo**About the Role**We are seeking a highly skilled Creative Resource Manager to join our team at Amazon Support Services Costa Rica Srl - B20. As a key member of our Display Creative Services (DCS) team, you will play a vital role in supporting the creation of ad and brand content across Amazon properties.The ideal candidate will have 3+ years of experience...
-
Kindle Direct Publishing Support Expert
hace 12 horas
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout the CompanyAmazon's Kindle Direct Publishing (KDP) is a service for self-publishing books to the Amazon Kindle store. Our team thrives on innovation and excellence, and we're passionate about creating an exceptional customer experience.About the RoleWe're seeking a talented Kindle Direct Publishing Support Expert to join our team. As a KDP Cs Agent,...
-
Risk Escalations Specialist
hace 2 semanas
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBasic Qualifications- 1+ years experience of handling escalations- Ability to drive root cause analysis and identify corrective actions in cooperation with stakeholders- Experience driving and documenting new processes and simplify existing processes- Experience with KDP UI and tools- Ability to work nights, weekends, and overtime as needed- Strong oral and...
-
Content Quality Assurance Specialist
hace 8 horas
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout Our TeamThe Amazon Kindle team is a dynamic and innovative group.We are committed to delivering exceptional services to our customers.The Risk Management Coordinator will play a crucial role in ensuring the success of our Kindle Books Self-Publishing Operation.This is a unique opportunity to work on high-visibility projects and contribute to our...
-
Kdp Cs Agent
hace 2 semanas
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoHigh School Diploma or equivalent in your country.- Proven English & Portuguese verbal and written fluency skills.- (If applicable) Proven (International language) verbal and written fluency skills.- Demonstrated verbal and written communication skills with external/internal parties.- Proven ability to understand complex issues.- Ability to navigate through...
-
Risk Management Coordinator
hace 7 días
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoFluently reads and writes English and Spanish.- Ability and willingness to work on weekends.- Maturity and ability to review explicit adult content from a clinical perspective.This includes nudity, strong language, etc.- A passion for reading.- Medium analytical skills for identifying fraudulent behaviors and patterns- Ability to work in a fast-paced,...
-
Kdp Cs Agent
hace 2 semanas
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoHigh School Diploma or equivalent in your country.- Proven English & Portuguese verbal and written fluency skills.- (If applicable) Proven (International language) verbal and written fluency skills.- Demonstrated verbal and written communication skills with external/internal parties.- Proven ability to understand complex issues.- Ability to navigate through...
-
Kdp Cs Agent
hace 2 semanas
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoHigh School Diploma or equivalent in your country- Proven English verbal and written fluency skills.- (If applicable) Proven (International language) verbal and written fluency skills.- 1+ years of previous experience in a contact center environment.- Demonstrated verbal and written communication skills with external/internal contacts.- Proven ability to...
-
Risk Management Coordinator En
hace 2 semanas
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo1+ years of relevant work experience.- Proven written and verbal communication skills in English.- Ability and willingness to work weekends.- Maturity and ability to review explicit adult content from a clinical perspective.This includes nudity, strong language, etc.- A passion for reading- Ability to work in a fast-paced, production-oriented environment.-...
-
Risk Management Coordinator En
hace 2 semanas
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo1+ years of relevant work experience.- Proven proficiency on German as a third language is a must.- Proven written and verbal communication skills in English.- Ability and willingness to work weekends.- Maturity and ability to review explicit adult content from a clinical perspective.This includes nudity, strong language, etc.- A passion for reading- Ability...
-
Risk Management Coordinator En
hace 20 horas
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo1+ years of relevant work experience.- Proven written and verbal communication skills in English.- Ability and willingness to work weekends.- Maturity and ability to review explicit adult content from a clinical perspective.This includes nudity, strong language, etc.- A passion for reading- Ability to work in a fast-paced, production-oriented environment.-...
-
Amazon Operations Specialist
hace 15 horas
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob Description: The Amazon Support Services Costa Rica Srl team is seeking highly analytical and investigative contributors to join our Vendor Chargeback Dispute Management team in Costa Rica. As an Investigation Execution Specialist, you will be responsible for executing end-to-end processes and tools related to daily investigation tasks, analysis, and...
-
Content Review Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob DescriptionAs a Content Review Specialist, you will play a vital role in ensuring the quality and accuracy of advertisements on Amazon's dynamic advertising program. Your responsibilities will include:Reviewing and auditing video advertisements and content to ensure they meet Amazon's guidelines.Thoroughly checking advertising content for any...
-
Content Specialist
hace 5 días
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob Overview:Amzn Support Srvcs Costa Rica is seeking a highly skilled Content Specialist to coordinate process documentation related to programs within scope. This role involves managing the intake process for new procedures or changes, controlling SLAs, assigning milestones to contributors and approvers, uploading new versions in documentation platforms,...
-
Media Workload Optimization Specialist
hace 13 horas
San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completoAbout the Job:We are looking for a Media Workload Optimization Specialist to join our team at Amazon Support Services Costa Rica Srl - B20. As a Media Workload Optimization Specialist, you will be responsible for optimizing media workloads using AWS services and ensuring high-quality content delivery performance. This is a challenging role that requires...
Amazon Kindle Content Specialist
hace 1 semana
Job Description
We are seeking a highly skilled Digital Book Support Analyst to join our team at Amzn Support Srvcs Costa Rica.
The successful candidate will work closely with our content providers to ensure their needs are met and their concerns are addressed in a timely and professional manner.
Responsibilities
- Provide clear written and verbal communication to customers.
- Maintain a positive and professional demeanor with customers at all times.
- Follow company policies and processes in order to process customer requests appropriately.
- Escalate customer issues appropriately and correctly.
- Proactively communicate system and process issues and customer feedback trends to management.
- Routie issues and bugs that need engineering expertise to the development teams.
- Use customer service tools in order to provide an accurate response and an exceptional customer experience.
Requirements
The ideal candidate should have:
- A high school diploma or equivalent.
- Proven English verbal and written fluency skills.
- Demonstrated verbal and written communication skills with external/internal teams.
- A basic familiarity with web technologies and HTML.
Our Team
We are a team of passionate individuals who are dedicated to delivering exceptional customer experiences through our Kindle Direct Publishing service.
