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Logistics and Customer Support Specialist
hace 3 semanas
**About Bmns:**
">We strive to provide unparalleled customer service and ensure seamless logistics operations.
Job Title: Logistics and Customer Support Specialist
">**Key Responsibilities:**
">- ">
- Accurately process work orders in a timely manner.
- Manage payroll for long-haul drivers, guaranteeing fair compensation.
- Efficiently address driver detention to minimize delays and improve driver satisfaction.
- Verify Proof of Delivery (PODs) and handle additional documentation or hazmat requirements for next-day deliveries.
- Generate informative reports to track performance and identify areas for improvement.
- Foster open communication with drivers, offering support and assistance as needed.
Essential Qualifications:
">- ">
- Demonstrate exceptional organizational and time management skills to prioritize multiple tasks.
- Utilize strong communication and interpersonal skills to build relationships with drivers and internal teams.
- Apply knowledge of transportation regulations and procedures to ensure compliance and excellence.
- Prove proficiency in computer systems and software to boost efficiency and productivity.
- Thrives in a fast-paced environment, working independently under pressure.
Benefits Package: Competitive Salary and Benefits
