Accounts Receivable Analyst
hace 2 meses
At Experian, we're seeking a highly motivated and client-focused individual to join our team as an Accounts Receivable Analyst. As a key member of our customer support team, you will be responsible for providing timely and accurate responses to customer inquiries, while also ensuring seamless communication with internal departments and staff.
The ideal candidate will possess strong analytical and problem-solving skills, with the ability to work in a fast-paced environment and prioritize multiple tasks with ease. Prior experience in collections or billing is a plus, but not required. If you're a team player with a passion for delivering exceptional customer service, we'd love to hear from you.
Key Responsibilities:
- Document and communicate solutions to internal and external clients quickly and accurately
- Serve as a liaison between customers and collectors, ensuring timely responses to inquiries
- Collaborate with internal departments and staff to ensure requirements are met
Requirements:
- High School Diploma
- Minimum of 1-2 years of call center customer support experience
- Advanced English language skills, both verbal and written
- Strong Microsoft Office (Excel) knowledge
- Advanced problem solving, analytical, and customer service skills
- Strong organizational skills and attention to detail
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
- Recognition and reward for outstanding performance
Experian is an equal opportunity employer and welcomes applications from diverse candidates. If you're passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, please submit your application today.
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