Digital Transformation Product Owner

hace 2 semanas


San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

Company Overview:

At ServiceNow, we're redefining what it means to be IT. Our technology makes the world work for everyone, and our people make it possible.

We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining us, you're part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity.

We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true.

The future is ours, and it starts with you. With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For and World's Most Admired Companies.

Job Description:

As a Technical Product Manager at ServiceNow, you will be at the forefront of building the next generation of products & capabilities that will transform our customer & employee experience. While being technical & experienced in building consumer-grade experiences is highly admired, this role also comes with the need to successfully navigate cross-functional business stakeholders, end users, designers, architects & engineers to execute change in a product mindset.

Responsibilities:

  • Product Strategy and Roadmap: Develop and communicate a clear product vision and strategy aligned with the company's overall objectives. Create and maintain a product roadmap that outlines the key features, enhancements, and milestones for the product's evolution.
  • Requirement Gathering and Prioritization: Collaborate with stakeholders to gather and prioritize product requirements. Define user stories, use cases, and acceptance criteria to guide the development process.
  • Cross-Functional Collaboration: Work closely with cross-functional teams, including development, UX design, quality assurance, and operations, to ensure successful product delivery. Foster effective communication and collaboration among team members.
  • Performance Metrics and Analysis: Establish key performance indicators (KPIs) to measure the product's success and iterate based on data-driven insights.
  • Customer Feedback and Iteration: Gather and analyze stakeholder feedback to identify opportunities for product improvement. Iterate on product features and enhancements to address stakeholders' needs and pain points.

Qualifications:

  • 5+ years in software product management experience
  • Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, Business)
  • Strong prioritization skills and the discipline to focus on high-impact activities
  • Experience defining and capturing product requirements and transforming them into a product roadmap

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