Chief Systems Architect

hace 2 meses


San Francisco, Heredia, Costa Rica Databricks A tiempo completo

**Mission Critical Role**

As a vital member of the Support Engineering team at Databricks, the Senior Systems Engineer plays a pivotal role in elevating productivity and user experience across our diverse community.

This position requires strong collaboration with partners and various departments to resolve technical issues within our endpoint fleet.

**Key Responsibilities:**

  • Lead initiatives for endpoint management across Apple, Windows, and Linux hardware using Jamf, Intune, and RHEL.
  • Document all processes comprehensively and enhance existing documentation of established procedures.
  • Maintain accurate records in Jira epics/stories and work closely with the Security team to ensure compliance with SLAs.
  • Mentor fellow team members, creating a supportive learning environment to uplift their skillsets.
  • Act as an ambassador for the IT organization, promoting positive relationships with internal customers.

**Requirements:**

  • 5+ years of experience managing a fleet of endpoints using Jamf, Intune, and Linux management and security patching and audit reviews.
  • Experience supporting customer IT needs within a startup environment, as part of a global team serving multiple regions and time zones.
  • Proven ability to communicate technical concepts effectively with both technical and non-technical end-users.

**About Databricks**

Databricks is the data and AI company, with over 10,000 organizations worldwide relying on our Data Intelligence Platform to unify and democratize data, analytics, and AI.



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