Dispute Resolution Expert

hace 2 semanas


San Francisco, Heredia, Costa Rica Boston Scientific A tiempo completo

**About Us**

Boston Scientific is a leading medical technology company that has been transforming lives for over 40 years. Our mission is to advance science for life by delivering innovative medical solutions that improve patient outcomes, create value for our customers, and support our employees and the communities in which we operate.

At Boston Scientific, we believe that diversity is our greatest strength. We are committed to empowering women, supporting the LGBTQ+ community, and creating opportunities for individuals with disabilities.

We are an equal opportunity employer and welcome applications from all qualified candidates, regardless of their background. Our Gender Equality Policy reflects our commitment to fairness and equality in the workplace.

About the Role

  • Supports the Dispute, Cash Applications, and Collection team with customer inquiries and month-end closing support.
  • Responsible for determining the root cause for dispute/deductions, understanding the order-to-cash process end-to-end, and resolving issues that consist of unpaid invoices and deductions/short payments in a timely manner.

Your Responsibilities

  • Organize, analyze, and resolve disputed/deducted billing issues that impact the cash collection process.
  • Credit and rebill when necessary.
  • Effectively convey via verbal or written communication summary of root cause, conclusion, and resolution of billing issues that are impacting the collection process.

What We're Looking For

  • Bachelor's degree in Accounting, Finance, or Business Administration.
  • English language proficiency at 80% or above.
  • 4-5 years of experience in a related field.


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