Data Solutions Coordinator

hace 4 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo

Job Overview

We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Professional. As a key member of our customer service team, you will be responsible for providing exceptional customer care and resolving complex problems related to customer service.

As a Data Solutions Coordinator, you will play a critical role in helping businesses make informed decisions by providing best-in-class data and technology solutions. You will work closely with internal departments to ensure client requirements are met and deliver exceptional customer service in a fast-paced environment.

Responsibilities

  • Resolve moderate to complex problems related to customer service, including credentialing, technical support, billing, account maintenance, and data issues
  • Manage the delivery and implementation of Experian products and services
  • Conduct product demonstrations to clients and potential clients
  • Provide exceptional customer care in a fast-paced environment

Requirements

  • Bachelor's degree in Business Administration or related field
  • 2-3 years advanced customer service experience
  • Excellent English written and oral communication skills
  • Strong problem-solving skills
  • Advanced organizational skills
  • Strong PC/internet skills
  • Mainframe or Access experience is a plus


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