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Azure Applications Engineer

hace 2 semanas

San José, San José, Costa Rica Microsoft A tiempo completo

Overview:

The Microsoft Customer Experience & Success organization is responsible for delivering exceptional customer experiences across all Microsoft products and services. As a member of our team, you will play a critical role in ensuring that our customers receive the highest level of technical support and guidance.

Key Responsibilities:

  • Provide expert-level technical support to customers via phone, email, or chat
  • Troubleshoot and resolve complex technical issues related to Azure applications
  • Develop and deliver training programs to ensure technical excellence among team members

Requirements:

  • 3+ years of technical support, technical consulting experience, or information technology experience
  • OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field and 1+ year(s) of technical support, technical consulting experience, or information technology experience

Preferred Skills:

  • Microsoft Technology Certifications
  • Familiarity with Azure services and offerings
  • Strong analytical and problem-solving skills