Data Access Specialist

hace 5 días


San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

**Job Overview**

To provide technical assistance to various departments within the organization to ensure users have correct access to relevant information regarding their specific tasks and processes.

The intern will play a crucial role in ensuring associates can perform their daily tasks by assisting with first-level support for users and managers regarding access or permissions within the GS finance division.

**Key Responsibilities**

The intern will assist in establishing data management and compliance goals, strategies, communications, and planning necessary actions to maintain an appropriate business and operational strategy. Some examples of tasks related to this position include:

- Checking queues for new tickets and providing support to end-users: errors, new assignments, troubleshooting, root cause analysis, updating documentation if approved by manager, following up with users, and confirming resolved issues
- Annual review of documentation and manager approval
- First-level migration support regarding processes being switched to Costa Rica, identifying required accesses, and assigning them
- Risk control and analysis for departments and different task combinations
- Answering users' questions regarding Authorizations or other systems
- Single point of contact between Central teams and Americas
- Training key users or managers when required
- Small Ad Hoc projects regarding process needs
- Communication with managers, seniors, juniors, IT colleagues



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