Credit and Collection Specialist

hace 2 semanas


Santa Cruz, Costa Rica Lseg (London Stock Exchange Group) A tiempo completo

Company Overview:

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. We are proud to be an equal opportunities employer.

Job Description:

We are looking for a skilled Credit and Collection Specialist to join our team. As a Credit and Collection Specialist, you will investigate delinquent accounts, analyze account performance, and make recommendations to release orders on past-due accounts. You will also work closely with clients and internal staff to resolve client disputes and follow through to satisfactory resolution. Your activities include coordinating efforts and referring accounts to third-party action when internal collections are not effective. You will maintain records and files and generate related reports.

Main Responsibilities:

  • Cash collection on a defined book of business
  • Work closely with clients to resolve client disputes and follow through to satisfactory resolution
  • Manage the decision process on disconnecting customers when payments cannot be negotiated
  • Aid Regional Credit Managers in compilation of monthly credit control reporting
  • Recommend any changes in country credit control tiering & mapping to improve efficiency
  • Ensure actions from monthly business unit debt provisioning meetings are followed-up
  • Ensure accounting for bad debts & provisioning comply with accounting standards
  • Build effective relations with CA & Business Unit management
  • Liaise with Finance to ensure thorough financial analyses of the viability of commercial propositions
  • Help regional implementation of Credit Control Global template & country adherence to it thereafter
  • Suggest & implement improvements to current practice

Required Skills and Qualifications:

  • Prior experience in dispute resolution and managing accounts receivable books of business
  • Must have solid 1-2 years collections or accounts receivable experience
  • Strong English and Spanish communication skills - verbal, written and presentation
  • Ability to partner with senior leadership team to help them visualize and design their presentation and reports
  • Ability to work under pressure and to exacting time scales on occasion
  • Team Player


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