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Virtual Assistant Coordinator

hace 2 semanas

San José, San José, Costa Rica Answerhero A tiempo completo
Our Mission

We aim to provide an exceptional experience for our callers, while maintaining accuracy in our message delivery. Our staff's happiness and motivation are crucial to our success.

We prioritize building strong relationships with our clients through excellent communication and customer service. As a representative of our company, you will embody our values and contribute to our growth.

About Us

We are AnswerHero, a pioneering company in the live call answering industry. Founded in 2010, we have established ourselves as a trusted partner for small-and-medium-sized businesses in the United States.

We differentiate ourselves from other call center companies by focusing on message taking, appointment setting, live call interpretation, lead capture, and more. Our team of approximately 115 employees works tirelessly to deliver outstanding results and exceed client expectations.

What We Offer
  • Competitive salaries and benefits
  • Industry-leading base pay
  • Performance bonuses
  • Transportation and internet stipends
  • Paid training
  • Extra half days off
Requirements
  • Advanced English (C1 or higher) and Spanish language skills
  • Excellent spoken and written communication skills
  • A high school diploma or equivalent
  • Strong soft skills, including empathy, friendly demeanor, and helpfulness
  • Attention to detail and active listening skills