Live Monitoring Specialist
hace 1 semana
**Workforce Optimization Expertise**: Join us at Future Group as we push the boundaries of real-time workforce optimization. As a Live Monitoring Specialist, you will be tasked with driving business outcomes through data-driven insights and strategic staffing decisions.
**Key Responsibilities:**
- Utilize real-time data to inform staffing decisions and optimize resource allocation
- Develop and maintain reports to track key performance indicators (KPIs)
- Collaborate with the workforce management team to align on staffing, scheduling, and resource allocation strategies
- Identify areas for process improvement and recommend changes to enhance real-time operational efficiency
**What You'll Need:**
- Proven experience in real-time monitoring, preferably in a contact center environment
- Expert-level skills in Excel and reporting tools
- Strong analytical and problem-solving skills
- Excellent communication skills, both written and verbal
-
Certification Team Manager
hace 7 días
San José, San José, Costa Rica Evolution A tiempo completoWelcome to Evolution Gaming, a world leader in Live Casino solutions. We're looking for a talented individual to join our Technical Compliance Department as a Technical Compliance Team Lead (Certifications). In this role, you'll be responsible for coordinating, processing and monitoring Live and RGN product certifications projects for established and newly...
-
Monitoring and Evaluation Specialist
hace 5 días
San José, San José, Costa Rica Blueforce Inc A tiempo completoBlueForce, Inc. seeks highly skilled professionals to support our monitoring and evaluation initiatives in the Western Hemisphere. As a Monitoring and Evaluation Specialist, you will play a critical role in ensuring the success of our projects by providing expert-level support in data collection, analysis, and reporting.Key Responsibilities:Draft and...
-
Monitoring, Evaluation, And Accountability
hace 3 semanas
San José, San José, Costa Rica Habitat For Humanity A tiempo completoHabitat for Humanity International is seeking to hire an experienced and professional **Specialist - Monitoring, Evaluation, Accountability**.Design and implement Monitoring, Evaluation and Accountability strategies for the organization's programs and projects, in coordinated work with the organization's programmatic and technical areas, providing strategic...
-
Securities Trade Monitoring Specialist
hace 2 semanas
San José, San José, Costa Rica Zm Financial Systems A tiempo completoRole SummaryZm Financial Systems is empowering people to make better decisions and achieve brighter futures by providing exceptional Shared Services teams that operationally support our business units.We are seeking an experienced compliance professional to join our Corporate Compliance team and contribute to the success of our international business.The...
-
Workforce Optimization Expert
hace 1 semana
San José, San José, Costa Rica Future Group A tiempo completo**Future-Proof Your Career**: Want to work for a company that's shaping the future of customer experience? Look no further than Future Group! As a Live Monitoring Specialist, you'll have the opportunity to develop your skills in real-time workforce optimization and drive business outcomes through data-driven insights.**Your Key Responsibilities:**Monitor...
-
Regulatory Compliance Specialist
hace 6 minutos
San José, San José, Costa Rica Evolution A tiempo completoAt Evolution Gaming, we're committed to delivering world-class Live Casino solutions to our licensees. As a leading provider of video-streamed Live Casino games, we've won multiple industry awards for our services.We attribute our success to the quality and commitment of our people. That's why we're always looking to expand our talented teams with...
-
Renewable Energy Specialist
hace 6 días
San José, San José, Costa Rica Clearsource A tiempo completoClearSource OverviewWe are passionate about our Core Values: Customer First – We strive to create exceptional customer experiences.Personal Accountability – We commit to doing the right thing and doing it with integrity.Humble Courage – We are brave enough to seek, deliver, and accept feedback.Hungry – We do our best every day to make great things...
-
Real-Time Operations Manager
hace 1 semana
San José, San José, Costa Rica Future Group A tiempo completo**Company Overview**: At Future Group, we strive to provide exceptional customer experiences by leveraging real-time data and strategic staffing decisions. As a key member of our team, you will play a critical role in ensuring seamless operations and optimal resource allocation.**Job Description:** We are seeking an experienced Live Monitoring Specialist to...
-
Data Insights Specialist
hace 2 días
San José, San José, Costa Rica Equifax A tiempo completoAt Equifax, we are seeking a Data Insights Specialist to join our team. This role will be responsible for developing Compliance Monitoring dashboards and validating datasets to ensure reporting data accuracy across the enterprise.In this position, you will analyze data to identify discrepancies and work with business owners to provide visibility of risks and...
-
Customer Service Specialist
hace 3 horas
San José, San José, Costa Rica Teleperformance A tiempo completoIn the role the person will be monitoring live broadcasts including live events; such as sports and awards shows, as well as syndicated programs lacking over-the-top rights, using various web based tools and devices, to ensure rights-restricted streams are only available to appropriate audiences based on time, device and/or location.**Key Responsibilities...
-
Technical Compliance Lead Specialist
hace 7 días
San José, San José, Costa Rica Evolution A tiempo completoCompany OverviewEvolution Gaming is a leading provider of video-streamed Live Casino solutions, delivering exceptional gaming experiences to our licensees. Our services have won multiple industry awards, thanks to the quality and commitment of our people.We provide a creative, engaging and enthusiastic work environment with live broadcast operations and...
-
Pharmacovigilance Specialist
hace 3 días
San José, San José, Costa Rica Pfizer A tiempo completoAbout the RoleWe are seeking a highly skilled Pharmacovigilance Specialist to join our team at Pfizer. As a Pharmacovigilance Specialist, you will play a key role in ensuring the safe and effective use of our medicines. You will be responsible for monitoring adverse event reports, conducting safety reviews and developing safety-related reports.Main...
-
Operations Manager for Content Delivery
hace 7 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completoAbout Amazon Support Services Costa Rica Srl - B20We are a team dedicated to providing high-quality learning resources for third-party sellers on the Amazon platform.Job Description: Program Operations Specialist (L4)This is a detail-oriented role that involves collaborating with stakeholders to own key functions of our content delivery and live education...
-
Dls Escalations Specialist
hace 4 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob SummaryWe are seeking a highly skilled Dls Escalations Specialist to join our team at Amazon. As a key member of the Disability and Leave Services (DLS) Escalations team, you will be responsible for monitoring and triaging sources of escalations, creating and managing cases in system of record, coordinating with various stakeholders, and other tasks as...
-
Administrative Support Specialist
hace 2 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo**Job Description**We are seeking an experienced Administrative Support Specialist to join our Screening Services team in Costa Rica. As a key member of the team, you will support and impact business processes and controls for Specialty Programs. Your primary responsibilities will include managing intake requests and communication related to background...
-
Automation Hubspot Specialist
hace 1 semana
San José, San José, Costa Rica Prometeo Talent A tiempo completo**About Prometeo Talent**:We are a dynamic and challenging startup that focuses on the campground and RV park industry, as well as offering live, world-class instruction in a judgment-free zone through Code Galaxy. As part of Parikh Holdings, we are looking for a highly skilled Hubspot CRM Automation Specialist to join our team.**The Role**:We seek a highly...
-
San José, San José, Costa Rica Western Union A tiempo completoWestern Union is looking for a Machine Learning Systems Specialist to join our team. As a Machine Learning Systems Specialist, you will be responsible for operating within an Agile team and participating in all aspects of that team's work providing support for model implementation, performance monitoring, calibration, documenting and communicating modeling...
-
Field Support Specialist Lead
hace 7 días
San José, San José, Costa Rica Epson America, Inc A tiempo completoAbout the RoleThe Service Center Specialist will play a critical role in ensuring the effective operation of Authorized Service Centers. This involves collaborating with key stakeholders, monitoring data, and analyzing results to identify areas for improvement.Key Performance IndicatorsCollaborate with ASC, Sales & Marketing, Finance, Service & Support, and...
-
Program Manager, Operations Specialist, Seller
hace 7 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo2+ years of program or project management experience- Strong organization skills and attention to detail- Comfortable managing multiple responsibilities in a fast-paced environment- Excellent verbal and written communication skills- Language requirements (English)The Seller University team is seeking a detail-oriented Program Operations Specialist (L4) to...
-
Regulatory Affairs Specialist
hace 2 semanas
San José, San José, Costa Rica Evolution A tiempo completoEvolutions Regulatory Affairs team is seeking a skilled Regulatory Affairs Specialist to join their ranks.The primary responsibility of this role is to support the delivery of projects related to our established markets as well as new markets.The chosen person must have previous experience in the gaming industry performing a similar role and have knowledge...