Salesforce QA Engineer

hace 3 semanas


San José, San José, Costa Rica Chainalysis A tiempo completo
Job Title: Salesforce QA Analyst

At Chainalysis, we're seeking a skilled Salesforce QA Analyst to join our GTM Systems team. As a key member of our team, you'll be responsible for ensuring the quality and reliability of our Salesforce systems, collaborating with stakeholders to test and validate functionality, and developing quality assurance procedures to ensure consistency and compliance with best practices.

Key Responsibilities:
  • Provide first-line support to Salesforce end-users, resolving issues efficiently and effectively.
  • Collaborate with Salesforce Administrators and stakeholders to test and validate Salesforce functionality, ensuring it meets established quality standards.
  • Conduct testing and validation of Salesforce configurations, Flows, objects, and records to identify and rectify any discrepancies.
  • Develop and maintain quality assurance procedures and documentation to ensure consistency and compliance with best practices.
  • Maintain SFDC environment configurations and begin to enhance and update Salesforce Flows and automations.
Requirements:
  • Experience working closely with GTM stakeholders to efficiently resolve Salesforce issues through meticulous attention to detail and a clear orientation towards delivering quality solutions.
  • 1+ years of experience as a Salesforce Admin and QA analyst.
  • Experience working in a SaaS company and understanding common Go-to-Market motions that include an emphasis on enterprise sales and related Sales, Marketing, and Customer Success processes.
  • Comfortable working in a Lightning environment, with an understanding of how to leverage its benefits and overcome its challenges.
  • In-depth understanding of the capabilities and constraints of Sales Cloud architecture.
  • Self-motivated, takes initiative to fix problems when seen, and seeks out opportunities to grow professionally.
  • Exceptional communication skills, including the ability to take an independent stance when interfacing with cross-functional stakeholders, while maintaining their respect and confidence.
  • Bonus if Salesforce Admin certified or have CPQ experience.
Technologies We Use:
  • Salesforce Sales Cloud
  • Gearset
  • Workato
  • Jira
  • GSuite

At Chainalysis, we help government agencies, cryptocurrency businesses, and financial institutions track and investigate illicit activity on the blockchain, allowing them to engage confidently with cryptocurrency. We take care of our people with great benefits, professional development opportunities, and fun.


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