Salesforce Quality Assurance Specialist

hace 2 meses


San José, San José, Costa Rica Chainalysis A tiempo completo

About Chainalysis:

At Chainalysis, we are at the forefront of blockchain technology, driving innovation across various sectors. Our mission is to empower businesses and governments by providing comprehensive insights into blockchain activities, enabling them to operate efficiently and securely.

Role Overview:

The GTM Systems team plays a crucial role in the deployment, management, and continuous improvement of our Go-to-Market (GTM) technology stack. We collaborate with key internal stakeholders across Revenue, Finance, Sales, Marketing, and Legal to deliver reliable systems solutions that support GTM initiatives throughout the customer journey. Our aim is to foster Chainalysis' growth and enhance employee productivity.

Your First-Year Priorities:

  • Efficiently log, track, and manage end-user inquiries and issues, escalating when necessary.
  • Work closely with Salesforce Administrators and stakeholders to test and validate Salesforce functionalities, ensuring they adhere to established quality standards.
  • Conduct thorough testing and validation of Salesforce configurations, including Flows, objects, and records, to identify and resolve discrepancies.
  • Develop and maintain quality assurance documentation and procedures to ensure consistency and compliance with industry best practices.
  • Oversee SFDC environment configurations.
  • Begin enhancing and updating Salesforce Flows and automations.

Key Responsibilities:

  • Provide first-line support to Salesforce end-users.
  • Assist in the testing and validation of desired Salesforce functionalities.
  • Collaborate with Salesforce Administrators and colleagues across the Business Technology, Data, and Analytics teams.

Qualifications:

  • Experience working closely with GTM stakeholders to resolve Salesforce issues with meticulous attention to detail and a commitment to delivering quality solutions.
  • Minimum of 1 year of experience as a Salesforce Admin, with a background as a QA analyst.
  • Experience in a SaaS environment, with an understanding of common Go-to-Market processes, particularly in enterprise sales and related Sales, Marketing, and Customer Success functions.
  • Comfortable working in a Lightning environment, with knowledge of its advantages and challenges.
  • In-depth understanding of Sales Cloud architecture capabilities and limitations.
  • Self-motivated with a proactive approach to problem-solving and professional growth.
  • Exceptional communication skills, able to maintain respect and confidence while interfacing with cross-functional stakeholders.
  • Bonus points for Salesforce Admin certification or CPQ experience.

Technologies We Utilize (experience not required):

  • Salesforce Sales Cloud
  • Gearset
  • Workato
  • Jira
  • GSuite

At Chainalysis, we are dedicated to supporting government agencies, cryptocurrency businesses, and financial institutions in tracking and investigating illicit blockchain activities, allowing them to engage confidently with cryptocurrency. We prioritize our employees' well-being through excellent benefits, professional development opportunities, and a vibrant work culture.



  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    At Amazon Support Services Costa Rica Srl, we are looking for a Quality Assurance Specialist to join our team. The ideal candidate will have 2+ years of experience in quality assurance engineering, with a focus on automation testing and manual testing.Our QA team ensures that marketing placements meet our high-quality standards. As a Quality Assurance...


  • San José, San José, Costa Rica Solen Software Group A tiempo completo

    Job Title: Quality Assurance SpecialistCompany: Solen Software GroupWork Location: RemoteJob SummaryWe are a fast-growing technology company seeking a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our viaPeople product suite. You will work closely with our technology team...


  • San José, San José, Costa Rica Straumann Group A tiempo completo

    About the RoleAt Straumann Group, we are seeking a highly skilled Quality Assurance Specialist to join our team. This is an exciting opportunity to support and implement systems in the areas of validation, advanced quality, risk management, change control, and design and development.The ideal candidate will have a strong background in quality control or...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    As a Quality Assurance Specialist with Amazon Support Services Costa Rica Srl, you will be responsible for ensuring the quality of our digital advertising for Prime Video's original and exclusive content. With a focus on customer experience, you will work to deliver high-quality releases daily and continually improve our processes. Your attention to detail...


  • San José, San José, Costa Rica Datasite A tiempo completo

    We are seeking a skilled Quality Assurance Specialist to join our team in Heredia, Costa Rica. As a Quality Assurance Specialist, you will be responsible for planning, designing, and executing test processes, test plans, and test scripts. You will also design and implement automated and manual test suites for our products in an Agile environment.**Key...


  • San José, San José, Costa Rica Devlane A tiempo completo

    We are Devlane, a software development company with a presence across all of LATAM, offering staff augmentation services to clients worldwide, with a focus on North America.As a Quality Assurance Specialist, you will have the opportunity to shine and leave a footprint on the project you are assigned to, working with modern small/medium businesses with...


  • San José, San José, Costa Rica Virtualent A tiempo completo

    Workday Quality Assurance SpecialistVirtualent is seeking a seasoned Workday Quality Assurance Specialist to join our team.About UsWe're a dynamic IT Staffing company focused on connecting top talent with exciting opportunities. Our commitment to excellence drives our innovative approach to staffing.Job OverviewWe're looking for a detail-oriented Workday...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Role OverviewPrime Video is changing the way people watch movies and TV shows. As a Quality Assurance Specialist, you will be part of a team working on digital advertising for Prime Video's original and exclusive content. Our QA team works on behalf of millions of Amazon customers, ensuring that marketing placements meet our high-quality standards.Key...


  • San José, San José, Costa Rica Hire It People Inc A tiempo completo

    **Role: Software Quality Assurance Specialist****Location: Remote Work Opportunity****Key Responsibilities:**- Provide desktop support for Windows operating systems with a strong focus on quality assurance- Develop and review test cases to ensure accurate documentation of error occurrences- Collaborate with the team to maintain strong communication and...


  • San José, San José, Costa Rica Chainalysis A tiempo completo

    About Chainalysis: We are at the forefront of blockchain technology, driving innovation across various sectors. Our mission is to empower businesses and governments to leverage blockchain for enhanced efficiency, customer engagement, and investigative capabilities. Chainalysis provides comprehensive insights into blockchain activities through our advanced...


  • San José, San José, Costa Rica Virtualent A tiempo completo

    **Workday Quality Assurance Specialist**:**About Virtualent**:We're an innovative IT Staffing company focused on connecting top talent with amazing opportunities. Our dynamic work culture and commitment to excellence set us apart.**Job Overview**:We're seeking a seasoned Workday Quality Assurance Specialist who is passionate about ensuring the highest...


  • San José, San José, Costa Rica Johnson & Johnson A tiempo completo

    Job Summary: We are seeking a Quality Assurance Specialist to perform verifications for finished activities as a consequence of non-conformities. The ideal candidate will have 4 to 6 years of experience in a related position and be able to manage to have a conversation in English related to his/her responsibilities with an efficiency of 75%.Key...


  • San José, San José, Costa Rica Critical Mass A tiempo completo

    About the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at Critical Mass. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our projects and delivering exceptional results to our clients.Key ResponsibilitiesMonitor the quality of projects based on requirements and design...


  • San José, San José, Costa Rica Critical Mass A tiempo completo

    Quality Assurance SpecialistThe Quality Assurance Specialist plays a crucial role in ensuring the quality of our projects, working closely with our testing team in Costa Rica. This position requires strong organizational and interpersonal skills to mitigate risks and manage delivery. You will have the opportunity to work on a range of world-class brands,...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    {"Job Description:}>{"As a Quality Assurance Specialist for Prime Video, you will play a critical role in ensuring the highest quality standards for our content. This includes developing and implementing quality management systems, conducting root cause analysis, and coaching team members to achieve quality objectives.}>{"Key Responsibilities:}>{"}>{"Develop...


  • San José, San José, Costa Rica Equifax A tiempo completo

    At Equifax, we're looking for a skilled Quality Assurance Specialist to join our team. As a key member of our quality engineering team, you will play a crucial role in the development and testing of high-priority initiatives. Your primary responsibility will be to develop and test new products to support technology operations while maintaining exemplary...


  • San José, San José, Costa Rica Emerson A tiempo completo

    The Quality Assurance Specialist will play a critical role in ensuring compliance with MSS quality assurance and safety processes for the NA MSS engineered solutions organization.**Key Responsibilities:**Assist in company ISO activities, such as quality management certification and surveillance audits, awareness programs, and process improvement.Ensure...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Job Title: Quality Assurance Specialist, WW Global Support ServicesPrime Video is revolutionizing the way people consume movies and TV shows. As a Quality Assurance Specialist, you will play a crucial role in ensuring our digital advertising meets Amazon's high standards for customer experience.Key Responsibilities:Own manual testing, cutting-edge...


  • San José, San José, Costa Rica Abbott A tiempo completo

    The Quality Assurance Specialist role at Abbott is an exciting opportunity to ensure the quality and technical validity of laboratory analyses while safeguarding the health of staff and the community. The position is based in the Core Lab Division in San Jose, Costa Rica, and requires adequate support for the quality system to comply with Abbott policies,...


  • San José, San José, Costa Rica Critical Mass A tiempo completo

    **Job Summary**We are seeking a highly skilled Quality Assurance Specialist to join our team at Critical Mass. This role involves monitoring production compliance to provided standards and guidelines, ensuring the highest quality of our output.**Key Responsibilities**Monitor production compliance to provided standards and guidelines.Check for copy alignment,...