Defect Prevention Supervisor, Performance Improvement

hace 2 días


San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

**Job Description**

Amazon Support Services Costa Rica Srl is seeking an experienced Operations Manager to join our Defect Prevention & Reconciliation team. In this role, you will be responsible for planning, executing, and measuring the effectiveness of our programs.

The successful candidate will have a strong background in operations management and experience working with internal/external stakeholders. They will also possess excellent communication and leadership skills, as well as the ability to analyze data and make informed decisions.

Key Responsibilities:

  • Plan, execute, and measure the effectiveness of programs within scope.
  • Collaborate with local and global teams to ensure effective program execution.
  • Analyze data to identify trends and areas for improvement.
  • Develop and implement strategies to reduce defects and improve processes.

Requirements:

  • University bachelor's degree completed.
  • Proficient MS Office tools knowledge, including Medium Excel skills (formulas, v-lookups & pivot tables).
  • Lean Six Sigma certification (Yellow/Green belt).
  • PMP certification.


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