Defect Prevention Supervisor, Performance Improvement
hace 2 días
**Job Description**
Amazon Support Services Costa Rica Srl is seeking an experienced Operations Manager to join our Defect Prevention & Reconciliation team. In this role, you will be responsible for planning, executing, and measuring the effectiveness of our programs.
The successful candidate will have a strong background in operations management and experience working with internal/external stakeholders. They will also possess excellent communication and leadership skills, as well as the ability to analyze data and make informed decisions.
Key Responsibilities:
- Plan, execute, and measure the effectiveness of programs within scope.
- Collaborate with local and global teams to ensure effective program execution.
- Analyze data to identify trends and areas for improvement.
- Develop and implement strategies to reduce defects and improve processes.
Requirements:
- University bachelor's degree completed.
- Proficient MS Office tools knowledge, including Medium Excel skills (formulas, v-lookups & pivot tables).
- Lean Six Sigma certification (Yellow/Green belt).
- PMP certification.
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