Telecom Project Management Associate
hace 5 días
Nitel is seeking an experienced Telecom Project Management Associate to oversee order execution and activation. This position requires strong organizational skills, effective communication, and attention to detail.
Main Responsibilities:
- Coordinate and monitor order execution, ensuring timely completion and client satisfaction.
- Develop and maintain clear communication channels with customers, agents, and carriers throughout the order lifecycle.
- Proactively identify and resolve issues/conflicts with carrier circuit installs/activations.
- Work closely with clients to understand project requirements and ensure successful implementation.
- Collaborate with internal teams to ensure seamless order execution and activation.
- Document and analyze order execution processes to identify areas for improvement.
- Stay up-to-date with industry developments and best practices in telecom project management.
Qualifications:
- Advanced English level 90% or above (written and spoken).
- High School Diploma or equivalent.
- 6 months to 1 year of customer service experience.
- 1 or more years of experience working on projects.
- Demonstrated ability to organize/prioritize requests in a fast-paced/deadline-oriented environment.
- Ability to set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information, and activities.
- Demonstrated ability in handling networking deployments.
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