Order Management Coordinator

hace 2 semanas


San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo

About Our Team

At British American Tobacco, we are dedicated to our Purpose of crafting A Better Tomorrow. This drives our people and passion for innovation.

We are looking for a talented individual to join our team as an Order To Cash Junior Manager. In this role, you will be responsible for supervising and effectively leading all aspects of the operations and protocols of the Order to Cash team.

Key Responsibilities

  • Proactive customer relationship building
  • Continually seek out ways to improve customer satisfaction, communication & query resolution
  • Ensure compliance with collections policies and procedures
  • Supervise and efficiently manage the processes and procedures of the Accounts Receivable team
  • Implement SOX controls to adhere to financial regulations
  • Coordinate closing routines and generate reports on Debtors and Top Offenders to evaluate team performance

Requirements

  • University degree in finance, business management accounting, finance, economic, engineering or a closely related field
  • At least 3 years OTC processes experience
  • Excellent verbal and written communication skills in English (B2+)
  • High proficiency in PC skills and detailed knowledge of Microsoft
  • 2-3 years of Lead/Supervisor experience (People leadership skills)


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