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Trilingual Customer Support Specialist
hace 2 semanas
Job Overview
This role is responsible for providing exceptional customer service and support to consumers in a multilingual environment. As a Trilingual Customer Support Specialist, you will be the primary point of contact for customers seeking assistance with credit information, file interpretations, and dispute resolution.
Key Responsibilities
- Provide timely and effective support to consumers via phone, email, and chat.
- Analyze consumer scenarios and offer optimal solutions to resolve their issues.
- Maintain up-to-date knowledge of company policies and country-specific regulations to ensure compliance.
Required Skills and Qualifications
- B2 or above proficiency in Spanish, English, and French.
- High School Diploma or equivalent.
- Basic computer skills and ability to navigate various software applications.
What Sets You Apart
- Technological curiosity and willingness to learn new tools and systems.
- Knowledge of credit bureaus and industry-related topics.
- Previous experience living and working in the USA (a plus).
