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Software Process Engineering Manager
hace 1 semana
About the Role
Amzn Support Srvcs Costa Rica is looking for a skilled Process Engineer to join our team. As a Process Engineer, you will be responsible for designing, developing, testing, launching and continuously improving high-quality self-service software products called Paramount workflows.
You will work closely with the Perfect Order Experience (POE) Organization to understand their business models and generate technical requirements supported by program technology. Additionally, you will collaborate with operations, product, development, and program stakeholders to document requirements, create functional specifications and generate process maps.
Key Responsibilities:
- Develop operational processes to support the design, development, testing, launch and continuous improvement of Paramount workflows.
- Work with software development teams to ensure the successful implementation of new features and technologies.
- Leverage Amazon technology and services to enhance the functionality and efficiency of Paramount workflows.
- Investigate complex technical issues and provide innovative solutions.
Necessary Skills and Qualifications:
- Degree in Engineering, Computer Science, Mathematics, Business, Economics or Finance.
- At least 3 years of experience in process development, product design, business process improvement or related field.
- Strong passion for technology and Machine Learning.
- Proven track record of successfully leading and implementing process improvements.
- Excellent communication and interpersonal skills.
