Dynamics CE Functional Solutions Architect

hace 8 horas


San José, San José, Costa Rica Hitachi Solutions Ltd A tiempo completo
About the Role

As a Dynamics CE Functional Solutions Architect at Hitachi Solutions Ltd, you will be responsible for leading Dynamics CRM implementations through all project phases. Your key responsibilities will include driving implementation projects from discovery to deployment, ensuring on-time and on-budget delivery that meets clients' needs.

Key Responsibilities
  • Drive Dynamics CRM implementations through all project phases including discovery, definition, build, test and deploy.
  • Serve as clients' main point of contact throughout all project phases, effectively manage associated issues and risks.
  • Identify client sales, marketing and customer service requirements through discovery meetings.
  • Design and lead the system architecture process to create, define specifications for and implement customizations for any custom code or data migration requirements.
  • Conduct end-user training and create and maintain knowledge transfer documentation.
  • Develop and continue to refine CRM implementation standards and tools.
Requirements

To succeed in this role, you will need:

  • Strong CRM industry and product knowledge.
  • At least 6 years of experience in Dynamics as a Functional Consultant or Architect.
  • Familiarity with relational database concepts.
  • Strong Business Analysis skills including requirements and business process elicitation & documentation.
  • Excellent presentation, communication, leadership and client development skills.
Preferred Qualifications

The following qualifications are preferred:

  • Bachelor's Degree in Computer Science, CIS, Engineering, or related field.
  • Microsoft CRM Application certification.
  • Business Analysis Certification (CBAP or similar).
  • Experience in manufacturing, insurance and/or banking industries.
About Us

Hitachi Solutions Ltd is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions. We have earned a strategic relationship with Microsoft and recognized for our achievements in delivering innovative digital solutions and services. Our company has a long history of innovation, financial strength, and international presence.



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