Data Automation and Insights Specialist

hace 18 horas


San Francisco, Heredia, Costa Rica Experian A tiempo completo
About Experian

Experian is a global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.

We prioritize our culture and look to bring people to the team who are passionate about their jobs, easy to work with, and who value teamwork over individualism.

Job Description:
  • Data Configuration and Customization:

We are seeking a Data Automation and Insights Specialist to configure Salesforce objects, fields, layouts, reports, dashboards, and workflows to optimize sales, customer service, and marketing operations.

Collaboration and Development:

You will collaborate with business analysts and developers to deliver changes and solve system issues, developing and maintaining custom reports and dashboards to provide insights into sales pipeline and other functional areas.

Automation and Machine Learning:

This role involves designing, developing, and deploying automated solutions using Generative AI, machine learning algorithms, and other technology to support business operations.

Training and Support:

You will provide training and support to Salesforce users to ensure proper utilization of the platform and adherence to best practices.

Required Skills and Qualifications:
  • Education:

Bachelor's degree in Computer Science, Engineering, Business, or related field; Master's degree preferred.

Certification:

Salesforce Advanced Administrator certification.

Technical Skills:

Familiarity with Salesforce Einstein AI capabilities, experience with related tools such as configure price quote (CPQ) and e-signature, strong programming skills in languages such as Python, Java, or C++.

Machine Learning and Automation:

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