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Technical Investigations Lead

hace 3 semanas

Alajuela, Alajuela, Costa Rica Boston Scientific Corporation A tiempo completo

**Job Summary:**

Boston Scientific Corporation is seeking an experienced Technical Investigations Lead to provide technical support to QA Laboratories, including Microbiology, MTAC, and Complaints.

The successful candidate will have a strong background in quality assurance, excellent communication skills, and the ability to work independently.

About the Job Description:

  • Provide technical support to QA Laboratories, including testing, data recording, and reporting.
  • Support process qualification activities, test method design, and statistical analysis.
  • Coordinate audit activities, document retrieval, and support roles during external audits.
  • Lead product failure analysis, CAPA activities, and NCEP development.
  • Create, maintain, and update data files, databases, and spreadsheets.
  • Escalate concerns, trends, and emerging issues that need addressing.
  • Use documentation systems to research information and generate document changes.

Requirements:

  • 5+ years of experience in a similar position.
  • Strong technical competencies and English language proficiency (60% or higher).
  • Excellent customer service and communication skills.
  • Previous participation in problem-solving sessions and Root Cause Analysis tools and methodologies.
  • Knowledge of Operational Excellence principles and Process Improvement initiatives.

Company Overview:

Boston Scientific Corporation is a global leader in medical technology, committed to improving patient lives through innovative medical solutions.