Zscaler Cloud Security Solutions Architect

hace 1 mes

San Francisco, Heredia, Costa Rica Ibm A tiempo completo

Role Overview

In this role, you will be part of IBM Consulting's team, delivering deep technical and industry expertise to clients across the globe. As a Cloud Security Engineer specializing in Zscaler, you will work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we drive innovation and adoption of new technology.

Your Responsibilities

  • Implement and configure the ZScaler security solution to protect clients' networks and systems.
  • Administer and maintain the ZScaler infrastructure, including ZIA and ZPA solutions, policy management, firewall rules, web traffic inspection, event logs, and content filtering.
  • Collaborate with the information security, network teams, and external vendors to enforce consistent security policies across clients and participate in security infrastructure implementation and improvement projects.
  • Provide excellent customer-facing support, utilizing strong verbal and written communication skills to address technical issues and offer assistance.
  • Utilize expertise in cloud technologies, including Azure and AWS, to ensure secure and efficient network operations.

Requirements

  • Experience implementing and administering the ZScaler security solution.
  • Strong knowledge of information security, networking, and system architecture.
  • Experience with relevant security protocols and technologies such as VPN, SSL/TLS, IPsec, Firewalls, etc.
  • Excellent communication skills in English, with a strong ability to engage with customers effectively.
  • Customer-centric approach and experience in customer-facing roles, delivering exceptional service and support within Zscaler environments.
  • Ability to troubleshoot complex networking issues, backed by a solid understanding of networking concepts and protocols.

Preferred Qualifications

  • Recognized ZScaler certifications such as Zscaler Digital Transformation Administrator (ZDTA) or Zero Trust Certified Associate (ZTCA) are preferred.
  • Security and network certifications such as CompTIA Security +, CySA, CCNA, CCNP, or equivalent experience.
  • Knowledge and experience in cloud environments such as Azure, AWS, and IBM Cloud.

About IBM Consulting

IBM Consulting is IBM's consulting and global professional services business, with market-leading capabilities in business and technology transformation. We offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world.

We believe in the power of technology responsibly used to help people, partners, and the planet. As an IBM Consultant, you will have the opportunity to learn and develop yourself and your career, be encouraged to be courageous and experiment every day, and have continuous trust and support in an environment where everyone can thrive, regardless of their personal or professional background.

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