Infrastructure Automation Manager

hace 3 días


San Francisco, Heredia, Costa Rica Citi A tiempo completo

About Citi

Citi, the leading global bank, serves over 200 million customers worldwide and operates in more than 160 countries. Our diverse range of financial services includes consumer banking, corporate and investment banking, securities brokerage, transaction services, and wealth management.

We strive to create economic value that is both responsible and beneficial for our clients. As a bank with a brain and a soul, we aim to deliver exceptional experiences through secure, reliable, and efficient services. Our technology solutions are the backbone of everything we do, from safeguarding the bank to managing resources and providing tools for our workers.

About Our Team

Citi Technology Infrastructure (CTI) provides the critical technical foundation for Citi's operations. We are responsible for delivering reliable IT solutions, scalable infrastructure services, and secure capabilities while creating a trusted customer experience and enabling Citi's workforce to excel.

Our refreshed global strategy focuses on simplifying, greening, and connecting the bank while empowering it with trusted data and automating policy enforcement through code. Data Quality, Simplification, Environmental Stability, Automation, and Service Excellence are the key pillars guiding our strategic journey.

Job Overview

We provide the critical hosting platform and development tooling for all of Citi's major container initiatives. Join us in expanding Citi's internal cloud and help spearhead the next generation of modern Kubernetes and automation tools. This role involves managing developers and engineers, working with clients to meet their automation goals, and driving development of automation strategies in line with CTI and business standards.

  • Drive development of automation strategy in line with standards rolled out by Automation Engineering to accomplish CTI and Business goals
  • Lead and motivate the Automation team, conducting administrative responsibilities such as performance evaluation and management, employee selection, compensation, and resource planning
  • Effectively manage the Automation Development team to deliver complex multiple projects on time and to budget
  • Oversee Automation project plans, manage deadlines and dependencies, and coordinate Automation and IT teams activities
  • Manage sub-contract resources, ensure compliance with all Citi Policies, and reduce Level 2 repetitive tasks by implementing automation solutions/tools
  • Persuade and influence others through communication and diplomacy skills, negotiate with external parties as needed, and ensure essential Citi procedures/policies are followed


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