Customer Service Manager

Customer Service & Escalation ManagerAt Tek Experts, we're seeking a highly skilled and motivated individual to join our team as a Customer Service & Escalation Manager. In this role, you will be responsible for handling escalated customer/partner issues and complex support scenarios, engaging directly with customers to identify and resolve technical...

Role OverviewAt Tek Experts, we are seeking a highly skilled Customer Service Escalation Manager to join our team. This role will be responsible for managing complex customer issues, communicating with customers to understand their needs, and driving end-to-end problem resolution. The ideal candidate will have excellent relationship management, customer...

Job Summary Tek Experts is a leading tech services and support company that delivers specialized and unique solutions for clients. We're part of TeKnowledge, where innovation meets purpose. As a Customer Service & Escalation Manager, you will work across a range of support offerings, including critical issue management and resolution, customer communication,...

Job Summary Tek Experts is a leading tech services and support company, focused on delivering specialized and unique solutions for clients. We're part of TeKnowledge – where innovation meets purpose. Our mission is to empower our customers and partners as they realize their fullest potential in a mobile-first, cloud-first world. We're seeking a highly...

Job SummaryWe are seeking a highly motivated Customer Service Manager to join our team at Tek Experts. The ideal candidate will have a strong background in customer service, technology industry, or related experience, and excellent relationship management, customer service, and communication skills.Key ResponsibilitiesResolution CustomerAct as a primary...

Overview Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients. Tek Experts is part of TeKnowledge – where innovation meets purpose. We’re transforming the tech landscape globally, delivering advanced technology services, cybersecurity expertise, and unmatched technical skilling,...

We are seeking an exceptional Senior Customer Experience Resolution Manager to join our team at Tek Experts. In this role, you will be responsible for delivering world-class customer service and support, working across a range of support offerings, including critical issue management and resolution, customer communication, and resource allocation.The ideal...

Job Title: Call Center AgentsInfotree Global Solutions is seeking highly skilled and motivated Call Center Agents to join our team.Job SummaryWe are looking for individuals who can provide exceptional customer service and support to our clients. As a Call Center Agent, you will be responsible for handling customer inquiries, resolving issues, and providing...

Overview We’re looking for a Fintech Analyst team member to serve as first point of contact for customer queries and issues. You will gather information from our technical teams and communicate findings and resolutions directly to the customer via phone, email, and chat. This role shares knowledge and collaboration with colleagues to continuously...

Customer Service RepresentativeInfotree Global Solutions is seeking a skilled Customer Service Representative to join our team.Job SummaryWe are looking for a highly motivated and customer-focused individual to provide exceptional service to our clients. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving...

Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Infotree Global Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Key Responsibilities:Proactively recognize...

Customer Support Specialist Role As a key member of our team at Tek Experts, you will be responsible for delivering exceptional customer experiences with Microsoft. This role involves owning, troubleshooting, and solving customer technical issues, utilizing collaboration, troubleshooting best practices, and transparency within and across teams. Your ability...

Job OverviewWe are seeking a skilled Azure Technical Support Engineer to join our team at Tek Experts. As a customer-oriented professional, you will work with customers to resolve complex software issues, collaborate with colleagues to improve processes, and deliver exceptional customer service. This role requires you to take escalated cases and provide...

Job Title: Azure Technical Support EngineerWe're seeking a skilled Azure Technical Support Engineer to join our team at Tek Experts. As a key member of our Azure Platform Technical Support (APTS) team, you will provide world-class technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure.Key...

Job Title: Dynamics Technical Support EngineerWe're seeking a skilled Dynamics Technical Support Engineer to join our team at Tek Experts. As a key member of our Microsoft Dynamics team, you will provide top-notch support for our clients' business applications, including Dynamics 365 Operations, Dynamics 365 Business Central, and Microsoft Power...

Overview We are seeking a Financial Technology Analyst to be the primary point of contact for client inquiries and challenges. In this role, you will collect insights from our technical teams and relay findings and solutions directly to clients through various communication channels. This position emphasizes knowledge sharing and teamwork to enhance and...

Overview We are seeking a Financial Technology Analyst to act as the primary contact for client inquiries and challenges. In this role, you will collect insights from our technical teams and relay findings and solutions directly to clients through various communication channels. This position emphasizes knowledge sharing and teamwork to enhance and...

Overview We’re seeking a customer-oriented Dynamics Tech Support Engineer to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers...

Overview We’re seeking a customer-oriented Azure Tech Support Engineer to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers...

Infotree Global Solutions is seeking a skilled Call Center Agent to join our team. As a Call Center Agent, you will be responsible for providing exceptional customer service to our clients. Your primary duties will include: \u2022 Recognizing customer needs and making recommendations \u2022 Listening and responding to customers' needs and concerns \u2022...