Enterprise Technical Solutions Expert
hace 2 días
We're seeking an Enterprise Technical Solutions Expert to join our team and provide technical support to Microsoft commercial and enterprise clients.
This role involves providing technical guidance, resolving complex technical issues, and collaborating with cross-functional teams to improve processes.
You'll work closely with customers to resolve software issues and deliver exceptional customer service.
Key Responsibilities:
- Providing technical guidance and resolving technical issues
- Maintaining accurate documentation and mentoring junior engineers
- Collaborating with cross-functional teams to improve processes and deliver exceptional support
Requirements:
- Higher education in IT or technical field
- Excellent problem-solving skills and experience in cloud infrastructure
- Strong communication and teamwork skills
- Customer-focused with a passion for delivering exceptional support
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