Global Production Efficiency Coordinator

hace 2 semanas


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

About Us

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Amazon Support Services Costa Rica Srl is a customer-centric organization committed to delivering exceptional results. Our team is passionate about innovation and collaboration, and we're looking for like-minded professionals to join us.

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Job Description

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We're seeking an experienced Global Production Efficiency Coordinator to join our team in Calle Blancos, C, RI. As a key member of our production team, you will work closely with CPA and GCC teams to ensure daily service levels in all operational units.

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Main Responsibilities

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  • Work closely with CPA and GCC teams to ensure daily service levels.
  • Identify and mitigate emerging risks to protect service level goals.
  • Coordinate site staffing needs, including headcount analysis and cross-training opportunities.
  • Develop and maintain workflow-related trackers to drive production efficiency.
  • Drive special projects to maximize efficiency and increase production and quality.
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Requirements

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To succeed in this role, you will need:

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  • 1+ years of experience with Excel or Tableau (data manipulation, macros, charts, and pivot tables).
  • 2+ years of stakeholder management experience.
  • High-level computer literacy with advanced Excel skills.
  • Data warehouse, modeling, and SQL expertise to build and optimize queries.
  • Visualization expertise using tools like QuickSight or Power BI.
  • Advanced written and verbal English skills.
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What We Offer

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We offer a competitive salary, opportunities for professional growth, and a dynamic work environment.


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