Business Systems Analyst

hace 1 semana


San Francisco, Heredia, Costa Rica Citi A tiempo completo

**Job Description:**

We are seeking an experienced Business Systems Analyst to join our team at Citi. The ideal candidate will have a strong understanding of business operations and technical skills in system analysis and design.

About the Role:

  • Provide technical and business support for users of Citi Applications.
  • Utilize good understanding of apps support procedures and concepts to field issues and queries from stakeholders.
  • Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
  • Act as a liaison between users/traders, interfacing internal technology groups and vendors.
  • Participates in disaster recovery testing.

Requirements:

  • 2-5 years experience as systems analyst and/or development.
  • Basic knowledge or interest about apps support procedures, concepts and of other technical areas.
  • Bachelor's/University degree in computer Science.
  • Fluent English - ability to speak with members from other countries.
  • Knowledge of issue tracking and reporting using tools.
  • Evaluates (sometimes complex) situations using multiple sources of information.
  • Developed communication and diplomacy skills to persuade and influence.
  • Good knowledge of the business and its technology strategy.


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