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Microsoft 365 Technical Analyst

hace 1 semana


San José, San José, Costa Rica Intel A tiempo completo

**Role Overview**

We're looking for a talented Cloud Service Delivery Expert to join our team. In this role, you'll play a critical part in delivering cutting-edge solutions that shape the future of computing.

**Key Responsibilities:**

  • Providing expert support for complex Microsoft 365 incidents and tasks
  • Collaborating with End User Collaboration partners to deliver Microsoft 365 technologies
  • Driving improvement to internal scorecards, KPIs, and Service Management processes based on ITIL best practices

**Requirements:**

To excel in this role, you'll need:

  • 1-2 years of experience in Microsoft 365, Active Directory, or other cloud-based systems
  • Strong analytical and problem-solving skills
  • Experience working in an Agile/SAFe/Scrum environment

**What We Offer:**

Join Intel and discover a world of opportunities. Enjoy a collaborative work environment, ongoing training, and career growth prospects.