Cloud Engineer
hace 4 días
We are seeking a highly skilled Cloud Engineer to join our global client support team. As a key member of this team, you will be responsible for providing technical expertise and support to our clients worldwide.
Responsibilities- Be the point of contact for clients, responsible for the management and ownership of client service requests
- Identify and investigate issues, using troubleshooting techniques in order to provide advice and guidance to clients
- Collaborate with IBMers in a global team located in US, Canada, Ireland, China, India, and Australia
- Look for enhancements and innovative solutions to help the services scale and improve existing technical support tools, procedures, or processes
To be successful in this role, you will need:
- 0-2 years of experience in a software development and delivery role
- 0-2 years of experience in Cloud/DevOps engineering and/or Linux administration
- Familiarity with at least one major public cloud provider or large scale private/hybrid cloud using container orchestration
- Familiarity with a modern configuration management framework (Puppet, Ansible, Chef, etc.)
- Production familiarity with one or more monitoring frameworks (Nagios, Prometheus, etc.)
- General scripting skills in at least one language (BASH, Python, Ruby, etc.)
- Familiarity with source control management such as (git, subversion, etc.)
- Production Kubernetes/OpenShift experience strongly preferred
- Familiarity with change management workflows
- Familiarity with ELK/EFK stack (ElasticSearch, Logstash/Fluentd, and Kibana)
IBM is a global company with locations in various countries. We offer flexible work arrangements to ensure that our employees can work from anywhere while maintaining excellent work-life balance.
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