Remote Customer Support Specialist
hace 1 semana
We are seeking a highly motivated and organized individual to join our team as a Voice Associate. The successful candidate will be responsible for providing exceptional customer service to customers and consumers who use TransUnion services.
This is a remote position that offers the opportunity to work independently and be part of a dynamic team. The ideal candidate will have excellent communication skills, both written and verbal, in English and Spanish.
Responsibilities include:
- Responding to inbound phone calls and chats relating to TransUnion products and services
- Maintaining accurate records of customer interactions
- Collaborating with colleagues to achieve team goals
- Bachelor's degree from a reputable institution
- 1 year of customer service experience in a contact center environment
- Excellent verbal and written communication skills in English and Spanish
- Ability to work remotely and independently
- Strong initiative and ability to make decisions
- Attention to detail and time management skills
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