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Salesforce Configuration Expert
hace 1 semana
About Cloudsquare
We are a young and energetic Salesforce consulting firm that is looking to revolutionize the way clients use our platform. Our team is passionate about delivering exceptional results and making a tangible difference in our clients' businesses. We prioritize team growth and development, providing opportunities for our team members to advance along their chosen career path and pick up certifications.
Job Responsibilities
We are seeking an experienced Salesforce Business Analyst to join our team. As a key member of our team, you will be responsible for:
- Collaborating with our Salesforce Consultants to gather technical requirements from customers and provide support for any client questions or issues
- Sharing best practices and being consultative to clients throughout the duration of the project
- Gathering requirements from clients and translating them into features for developers to build
- Participating in process flow analysis and redesign along with Project Managers
- Communicating with developers and validating their solutions before development and during QA
- Configuring and maintaining clients' Salesforce instances via declarative tools
- Writing test cases for clients and supporting them during UAT
- Training clients on Salesforce and newly built features
- Providing current best practices and third-party solution alternatives from the AppExchange
- Establishing and building a rapport with clients throughout the project lifecycle
Qualifications
- Minimum of 3 years of Salesforce configuration experience
- Detailed understanding of the Salesforce Classic, Salesforce Lightning, and Salesforce Sandbox Enterprise development environments
- Proficient with AppExchange and commonly used Salesforce Apps like Conga and DocuSign
- Experience with JIRA or any project management tool
- Sharp individual who is comfortable speaking to clients
- Hard worker who can manage themselves, their own work, and deliver according to a set timeline
- Quick learner who is easy to work with and can adapt easily in a startup culture
- Salesforce Admin certification is a plus
