Finance Billing Analyst
hace 2 semanas
**About the Opportunity**
We are excited to offer an exciting opportunity for a Finance Billing Analyst to join our team in Heredia, Costa Rica.
In this role, you will be responsible for delivering effective and efficient finance transactional processes, ensuring compliance with all Global Credit policies and procedures. You will also play a key role in proactive customer relationship building and improving customer satisfaction.
The ideal candidate will have 1-2 years of experience in OTC processes, with strong analytical and problem-solving skills. They will also possess effective communication skills to work collaboratively with partners and team members.
Key Responsibilities:
- Ensure compliance with all Global Credit policies and procedures
- Proactive customer relationship building
- Improve customer satisfaction, communication & query resolution
- Collaborate with other departments to ensure accuracy and deadlines during billing adjustments creations and reporting
**Requirements:**
- 1-2 years of experience in OTC processes
- Effective communication skills
- Analytical and problem-solving skills
- SAP knowledge
- Advanced Excel level
- English - at least B2
- Student or graduated of Business Administration, Accounting, or related fields
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