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The Operations Team Lead is responsible for managing the daily activities of a team of Digital Treatment Planning Designers, ensuring the team's performance meets quality and productivity standards. Key responsibilities include:
- Setting goals and objectives for team members, reviewing their performance, and suggesting remediation when necessary.
- Leading and coordinating daily activities, focusing on quality, productivity, lead-time, and cost management.
- Developing and implementing strategies to improve team performance, recognizing opportunities for growth and fostering a continuous improvement culture.
- Mentoring and training team members to enhance their skills and capabilities, providing coaching and guidance as needed.
In addition, the Operations Team Lead will work closely with other supervisory teams to ensure site performance, improvements, and short-term capacity balancing.
