Strategic Operations Lead

hace 2 semanas


Santa Cruz, Costa Rica Transunion A tiempo completo
About the Role

We are seeking a highly skilled Strategic Operations Lead to join our team at TransUnion. As a key member of our organization, you will play a critical role in driving business outcomes through effective project management and strategic planning.

In this position, you will be responsible for managing multiple concurrent initiatives across various functions, ensuring that business results are achieved and stakeholders are satisfied. You will work closely with cross-functional teams to define program roadmaps, goals, and KPIs, as well as outline key deliverables and identify resources required to execute programs.

You will also oversee the execution of projects and programs, ensuring alignment with strategy, customer focus, and stakeholder expectations. Additionally, you will own overall project communications, escalate risks, and manage issue resolution processes.

Key Responsibilities
  • Manage multiple concurrent initiatives to achieve business results
  • Define program roadmaps, goals, and KPIs with input from stakeholders
  • Outline key deliverables and identify resources required to execute programs
  • Oversee project execution, ensuring alignment with strategy, customer focus, and stakeholder expectations
  • Owning overall project communications, escalating risks, and managing issue resolution processes
Requirements

To succeed in this role, you will need:

  • Bachelor's degree in Computer Science, Business, or Engineering
  • At least 5 years of experience in product management, strategic planning, and/or program management
  • Agile and/or SAFe certification preferred
  • Project Management Methodology (PMP) or equivalent is nice to have
  • Experience in business case development and financial modeling and management
  • At least 3 years hands-on experience with Agile methodologies


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