Business Operations Specialist

hace 3 días


San Francisco, Heredia, Costa Rica Zm Financial Systems A tiempo completo

At Zm Financial Systems, we're shaping the future of financial operations.

We empower organizations to make informed decisions by providing integrated risk assessment services.

About the Role

The Global Assignment Management team is responsible for ensuring that all analyst assignments are in compliance with applicable regulations and policies.

This includes reviewing pending analyst assignments, executing assignment changes, tracking accrued time-on and cooling-off, and investigating potential cooling-off breaches.

The Operations Analyst within the GAM team will lead the end-to-end process, maintaining process metrics, reporting to business stakeholders, and investigating process exceptions.

Key Responsibilities
  • Proactively identify opportunities to standardize business processes and enhance operational controls and efficiencies
  • Demonstrate subject matter expertise on Analyst Assignments and Analyst Rotation, as well as applicable Policies, Procedures, and Guidelines
  • C coordinate with Rating Teams and other Moody's teams to effectively resolve outstanding requests/inquiries
  • Carry out analyst re-assignments, generate regulatory and management reporting, and implement processes ensuring high accuracy
  • Support senior management by maintaining status reports, tracking issues, risks, and dependencies, and generating performance measurements
Requirements
  • Undergraduate degree in Business, Finance, Economics, Management, or a related field
  • 3+ years of operational control, business process, and/or business analysis experience with analytical and problem-solving skills
  • Ability to interact comfortably with different levels of management and articulate/present issues clearly and succinctly
  • Self-starter and teammate with ability to meet tight deadlines and balance multiple priorities
  • Outstanding interpersonal skills with the ability to reach across organization to successfully resolve requests/inquiries
  • Highly organized and efficient, with an attention to detail and excellent interpersonal skills
  • Advanced Microsoft Excel skills (including VBA) and PowerPoint and visualization skills
  • Experience with data entry systems

Zm Financial Systems is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity, or any other characteristic protected by law.



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