Compliance Governance Specialist

hace 3 días


San Francisco, Heredia, Costa Rica Citi A tiempo completo

Job Overview

The Training Governance Coordinator will play a crucial role in the execution of the Manager Control Assessment (MCA), ensuring effective risk management and control practices across various aspects, including tracking, monitoring, and escalation.

This position requires excellent project management and organizational skills to coordinate governance activities and provide support to business managers and product staff. Strong relationship building and communication skills are essential for interfacing with Internal Audit and external audit teams.

Responsibilities:

  • Coordinate the MCA process, identifying root causes and collaborating with peers and management to escalate findings and implement solutions.
  • Support business managers and product staff in risk and control-related activities.
  • Interface with Internal Audit and external audit teams to provide reporting, training artifacts, and other necessary information.
  • Act as a Subject Matter Expert (SME) to senior stakeholders and team members.
  • Maintain accurate schedules and identify required audiences using Managed Segment and/or other dynamic identifiers.
  • Assign all required courses in the Learning Management System (LMS).
  • Provide support for post-class surveys and maintain action plans to address feedback.
  • Manage Records Management for Training Programs.

Qualifications:

  • 5-8 years of experience in a related field.
  • Experience with Learning Management Systems (LMS) and Learning Insights Tools (LIT).
  • Excellent project management and organizational skills.
  • Outstanding relationship building and communication skills.
  • Proficient in Microsoft Office, with a focus on MS Excel.
  • Self-motivated and detail-oriented.

Education:

Bachelor's or University degree, or equivalent experience.



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