Collections Data Analyst
hace 2 meses
Thermo Fisher Scientific Inc. is seeking an experienced Collections Data Analyst to join its team. As a key member of the organization, this individual will be responsible for conducting collections activities, monitoring and managing accounts receivable aging, and working with colleagues to address billing and payment concerns.
Key Responsibilities:
- Conduct collections activities to ensure timely and accurate payment from customers.
- Monitor and manage accounts receivable aging to prevent delinquencies and resolve disputes.
- Collaborate with internal teams to address billing and payment concerns and develop effective strategies for collections.
- Prepare and analyze reports on collection performance and trends to inform business decisions.
- Assist in the creation and execution of collection strategies and approaches to drive revenue growth and improve customer satisfaction.
- Provide excellent customer service by responding to and resolving customer disputes and ad hoc questions requiring complex research.
Requirements:
- Bachelor's degree in Accounting or related field.
- Minimum 4 years of experience in collections or accounts receivable, with a proven track record of success in driving revenue growth and improving customer satisfaction.
- Exceptional analytical and problem-solving skills, with the ability to identify discrepancies and develop effective solutions.
- Strong communication and collaboration skills, with the ability to work effectively with internal teams and external customers.
- Proficient in MS Excel and ERP systems, including SAP, Oracle, and JDEdwards.
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