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Virtualization Specialist

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**Job Summary**

The Virtualization Specialist will be responsible for troubleshooting and resolving complex technical issues related to Citrix products and their integration into customer environments.

The ideal candidate will have strong problem-solving skills, advanced knowledge of virtualization technologies, and excellent communication skills.

Key responsibilities include:

  • Validating and qualifying complex customer issues
  • Collaborating with senior team members or other vendors to resolve business-impacting issues
  • Documenting cases, recommendations, and resolutions clearly in the CRM system