Strategic Anaplan Model Architect
hace 6 días
Role Overview: We are seeking a highly skilled Anaplan Model Builder to join our team at ServiceNow. As a key member of our team, you will be responsible for designing, building, and implementing Anaplan models to drive business growth and improvement.
Key Responsibilities:
- Facilitate requirements gathering and process mapping workshops
- Perform gap analysis to identify areas for improvement
- Participate in end-to-end activities related to implementation planning, project management, issue management, communication, and change management
- Help personalize and humanize the customer experience while achieving future business scalability
- Document the customer journey and identify ways to improve existing customer pain points
- Work with the business, design, engineering, and product teams to create digital transformation experiences for team members and customers
- Translate recommendations to senior leadership to gain agreement, affect change, and influence long-term digital strategies
- Participate in User Acceptance Testing and recommend improvements
- Build proofs-of-concept for potential new solutions and technologies by working with product management and engineering teams
Qualifications:
- 3+ years' experience working with enterprise selling processes and experience with corresponding SaaS and Sales metrics
- Anaplan Certified Model Builder (Level 1, 2, and The Anaplan Way)
- Experience defining systems strategy, developing systems requirements, designing, and prototyping, testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines
- Experience managing joint projects of various sizes
- Experience implementing one or more EPM technologies
- Ability to effectively communicate information to both technical and non-technical stakeholders
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