Global Finance Specialist

hace 7 días


San José, San José, Costa Rica Pfizer A tiempo completo

About Us

Pfizer's Global Business Services (GBS) Shared Services is a leading operation with a rich history dating back to 1997. Our organization has expanded globally, with presence in multiple regions including Europe, Asia, Latin America, Eastern Europe, and AFME. With a workforce of over 1,000 dedicated Pfizer colleagues, GBS Shared Services is a high-performing team responsible for delivering standardized financial processes on behalf of Biopharmaceutical Finance and their business partners for the Emerging Markets.

Job Description

The Procure to Pay Analyst will be responsible for conducting key procure-to-pay activities such as handling escalations, solving conflicts for P2P accounts, and troubleshooting purchase requisitions, purchase orders, vendor master data, and invoices/credits cases. This role requires managing a high volume of requests, supporting the Markets, and working alongside stakeholders to provide excellent customer service in an accurate timeframe.

Responsibilities

  • Organize and prioritize workload, proactively following up on outstanding items.
  • Maintain and exceed metrics and goals.
  • Take initiative in identifying processes and initiatives that fit into our Digital Finance strategy.
  • Demonstrate strong analytical and process management skills.
  • Support our GBS value proposition by keeping processes aligned with our delivery model and global standard, adhering to internal controls structures, and help identify process improvement opportunities.
  • Independently manage relationships with internal stakeholders and colleagues from diverse backgrounds, including different departments, cultures, business units, and countries.
  • Ensure timely and proper execution of adequate internal controls, understanding SOPs proposing updates when documentation does not align with day-to-day processes.
  • Take ownership of every audit request involving his/her processes.
  • Keep accurate and up-to-date Work Instructions, Job Aids, and Desktop Procedures documentation.
  • Assist the management team and other colleagues as needed.
  • Work towards and maintain agreed metrics and goals.
  • Capable of making basic decisions over daily responsibilities.
  • Promptly escalate operative and legal issues to his/her manager.
  • Evaluate customer/internal documentation and system information.
  • Maintain focus on customer service.
  • Communicate effectively with internal and external End users, customers, and vendors.
  • Exercise sound judgment abilities.
  • Show good understanding of system functionality and processes.
  • Possess attention to detail and ability to work with a high degree of accuracy.
  • Prepare basic analysis for external accountants and Corporate Audit.
  • Participate in organizational committees.
  • Deliver internally developed training.
  • Seek opportunities to be mentored by others.
  • Operational Transformation support including primary processing, issue resolution, and maintaining metrics and goals.
  • Demonstrate ownership of personal and professional development.
  • Ability to operate independently and remain focused through change or uncertainty.

Requirements

  • Bachelor's degree or in progress in Business, Accounting, or Finance.
  • 1-4 years of relevant functional accounting or finance experience.
  • Proficiency in PC skills (MS Excel, Word, PowerPoint) required.
  • Good written and verbal English communication skills required, any other language if required by the business.
  • Portuguese (is a plus).
  • Proficient Office, WebEx, and Teams Knowledge.
  • Proficient Accounting Finance knowledge.
  • Proven experience in multinationals, shared services, or finance-related if applicable.
  • Solid ERP system (SAP, ARIBA, MDGs, Service Now, APEX Analytics, Concur) Subject Matter Expert.
  • Stakeholders relations.

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