Solutions Architect

hace 1 día

San José, Costa Rica Td Synnex A tiempo completo

Job Description:The Solutions Architect – Datech [Draft Sight – SA/SC] for our MCA (Multi Country Area) organization will direct and coordinate Pre-Sales, Post-Sales, Consulting & Technical Support services activities and provide expertise to customers together with the partners and Dassault Systems by performing technical discussions, solution demonstrations, deployment and installation, mentoring, implementation, maintenance to position and adoption of Draftsight portfolio.Organize and conduct enablement activities such as solution and workflow presentations, trainings/mentoring, workshops, webinars, seminars covering Unity and Datech solutions products for resellers and their customers."Let's Achieve Great Outcomes.
TD SYNNEX is the partner that helps unlock business results for all."What You'll Do:Analyze customer enquiries and map/develop solutions for Draftsight .Organize and deliver training courses and mentoring sessions for Draftsight related solutions.Deliver product presentations to customers (in-house, fairs etc…) and tradeshows, webinars etc.Deliver online training courses (internet) for sales partners and their customers.Provide project support for customer projects (billable).Support Datech staff with Dassault Systems product related topics.Create, document and publish hard and software benchmarks in the Dassault Systems environment.Write product-specific articles for in-house and external professional media (e.g.
Datech Portal).Active participation in marketing initiatives conducted by Datech Business Unit for technical, application purposes.Performs other additional duties as assigned.What We're Looking For:Because Associate Solution Consultants operate at the intersection of Dassault Systems, resellers and end-user customers, they must possess strong communication abilities, excellent mathematical skills and the capacity to facilitate teamwork across departments.Solution Consultants are uniquely talented in both customer success and services and detail-oriented, proficient in analytical tasks and in consequence should be an excellent communicator, both orally and in writing.Bachelor's degree in in engineering, math, or a related field/equivalent applicable Experience.Proficient in English (level B2 or higher) required.Knowledge and/or experience of Draftsight and other competitor solutions.Demonstrated track record of customer-centric service, either technical pre-sales or consultancy, and team-first approach.Experience in setting up and moderating customer meetings focused on the technical discovery and communicating the outcome to internal stakeholders.Experience using Draftsight, and other CAD solutions in productions and/or other solution selling roles .In depth understanding and knowledge of current IT landscape and technology (Networks, operating Systems, internet, database, scripting, cloud, etc.
).Experience working in either manufacturing, architecture, engineering or construction.Knowledgeable on principles, practices and techniques of project management.Proven strong negotiation skills and persuasion to align resellers and end-users towards Dassault Systems strategy and collaborative solutions.Proven persistence and resilience in a technical high growth software industry.Team player with a strong customer orientation.Excellent communication and presentation skills.Other Education / Certifications:Has technical degree or equivalent qualification for the relevant industry and product area.Knowledge of API and any programing language (VB, Auto lisp) is beneficial.Working Conditions:Professional environment (Remote).Occasional non-standard work hours or overtime as business requires.Must be willing to travel as required within the US and Canada.What's in it for You?Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed.
Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.Don't meet every single requirement?
Apply anyway.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity, and inclusion.If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply.You may be exactly the person we're looking forKey SkillsWhat's In It For You?Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed.
Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.Don't meet every single requirement?
Apply anyway.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion.
If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply.
You may be exactly the person we're looking for

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