Director Of Housekeeping

hace 5 horas

Liberia, Costa Rica Marriott International, Inc A tiempo completo

**Job Number** 24083176

**Job Category** Housekeeping & Laundry

**Location** Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?
** N

**Relocation?
** N

**Position Type** Management

**JOB SUMMARY**

Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained.
Areas of responsibility include Housekeeping, Recreation/Health Club and, if applicable, Laundry.
Directs and works with team to successfully execute all housekeeping operations.
Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
Ensures that standards and procedures are being followed.
**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 2 years experience in the housekeeping or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**

**Managing Housekeeping Operations**
- Maintains strong working relationship with Front Office to ensure effective communications for operational issues.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to ensure adequate supplies.
- Ensures guestrooms, public space and employee areas are cleaned according to operating standards.
- Ensures compliance with all housekeeping policies, standards and procedures.
- Initiates and maintains an effective inspection program including rooms, public areas, employee work and locker areas, storage areas, recreation areas, laundry areas, garage and grounds.
**Managing Departmental Costs**
- Supervises and approves the budgeting and ordering of guestroom and cleaning supplies.
- Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate.
- Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
- Keeps the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
- Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.
**Ensuring Exceptional Customer Service**
- Responds to and handles guest problems and complaints effectively.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
- Empowers employees to provide excellent customer service.
- Develops goals and expectations for direct report managers.
- Celebrates successes and publicly recognizes the contributions of team members.
- Reviews employee satisfaction results to identify and address employee problems or concerns.
- Communicates expectations, recognizes performance, and produces desired business results.
**Conducting Human Resources Activities**
- Ensures property policies are administered fairly and consistently.
- Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
- Establishes goals and objectives for all areas of responsibility.
- Directs staff to strive for continuous improvement in all areas of responsibility.
- Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
- Manages employee progressive discipline procedures for areas of responsibility.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Ensures employees are treated fairly and equitably.
- Marriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are del

  • Director of Housekeeping

    hace 13 horas

    Liberia, Costa Rica Marriott International, Inc A tiempo completo

    **Número de Empleo** 24083176 **Categoría de Empleo** Housekeeping & Laundry **Ubicación** Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es...

  • Director Of Residences

    hace 9 horas

    Liberia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 24110220**Job Category** Rooms & Guest Services Operations**Location** Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Management**JOB SUMMARY**Implements high standards for all aspects...

  • Housekeeping Manager

    hace 5 horas

    Liberia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 24083183**Job Category** Housekeeping & Laundry**Location** Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Management**JOB SUMMARY**Responsible for the daily shift operations of...

  • Director of Sales

    hace 13 horas

    Liberia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 24083198 **Job Category** Sales & Marketing **Location** Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Leads and manages all day-to-day activities...

  • Director Of Systems

    hace 8 horas

    Liberia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 24087522**Job Category** Information Technology**Location** Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Management**JOB SUMMARY**Helps drive company values and philosophy and ensures...

  • Director Of Sales

    hace 5 horas

    Liberia, Costa Rica Marriott International, Inc A tiempo completo

    **Número de Empleo** 24083198**Categoría de Empleo** Sales & Marketing**Ubicación** Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica VER EN MAPA**Horario** Full-Time**¿Ubicación remota?** N**¿Reubicación?** N**Tipo de Posición** Management- Marriott International es un empleador que...

  • Finance Director Work

    hace 9 horas

    Liberia, Costa Rica Bairesdev A tiempo completo

    Who We areBairesDev is proud to be the fastest-growing company in America.With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business.To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional growth...

  • Director Of Loss Prevention

    hace 5 horas

    Liberia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 24083171**Job Category** Loss Prevention & Security**Location** Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Management**JOB SUMMARY**Manages security/loss prevention operations on a...

  • Creative Director Work

    hace 9 horas

    Liberia, Costa Rica Bairesdev A tiempo completo

    Who We areBairesDev is proud to be the fastest-growing company in America.With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business.To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional growth...

  • Assistant Director Of Rooms

    hace 9 horas

    Liberia, Costa Rica Marriott International, Inc A tiempo completo

    **Número de Empleo** 24077409**Categoría de Empleo** Rooms & Guest Services Operations**Ubicación** Nekajui a Ritz-Carlton Reserve Peninsula Papagayo, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica VER EN MAPA**Horario** Full-Time**¿Ubicación remota?** N**¿Reubicación?** N**Tipo de Posición** Management- Marriott...

  • Director of Guest Services-butlers

    hace 13 horas

    Liberia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 24083456 **Job Category** Rooms & Guest Services Operations **Location** Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property...

  • Director of Human Resources Operations

    hace 13 horas

    Liberia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 24083193 **Job Category** Human Resources **Location** Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position directs and works with human...

  • Assistant Director of Food

    hace 13 horas

    Liberia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 24083421 **Job Category** Food and Beverage & Culinary **Location** Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in leading the...

  • Director Of Human Resources Operations

    hace 5 horas

    Liberia, Costa Rica Marriott International, Inc A tiempo completo

    **Número de Empleo** 24083193**Categoría de Empleo** Human Resources**Ubicación** Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica VER EN MAPA**Horario** Full-Time**¿Ubicación remota?** N**¿Reubicación?** N**Tipo de Posición** Management- Marriott International es un empleador que...

  • Director of Banquets, Events and Dining Beyond

    hace 13 horas

    Liberia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 24083422 **Job Category** Event Management **Location** Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Oversees the functions of Event Management,...

  • Director of Banquets, Events and Dining Beyond

    hace 13 horas

    Liberia, Costa Rica Marriott International, Inc A tiempo completo

    **Número de Empleo** 24083422 **Categoría de Empleo** Event Management **Ubicación** Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un...

  • Cps Lab Transformation Director

    hace 9 horas

    Liberia, Costa Rica Coca-Cola A tiempo completo

    **Scope, & **Impact**:CPS (Commercial Products Supply) is a key part of the Advantaged Supply Chain of the Technical Function of The Coca-Cola Company.CPS manufactures concentrates and beverage bases for sale to bottling partners all over the world.This global organization manages a network of 18 manufacturing plants in 17 different countries.The Global Lab...

  • Night Manager

    hace 13 horas

    Liberia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 24083455 **Job Category** Rooms & Guest Services Operations **Location** Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property...

  • Aviation Leadership Director

    hace 19 horas

    Liberia, Liberia, Costa Rica Dynamic Aviation A tiempo completo

    Dynamic Aviation, a leading provider of innovative aviation solutions, seeks an experienced and skilled Airbase Operations Manager to oversee our Costa Rica operations.About the Role:This is a unique opportunity to lead a team of professionals in a dynamic environment. The successful candidate will be responsible for managing flight operations, personnel,...

  • Hotel Operations Director

    hace 19 horas

    Liberia, Liberia, Costa Rica Marriott International, Inc A tiempo completo

    Job DescriptionCompany OverviewMarriott International, Inc is a renowned hospitality company that offers unparalleled guest experiences.Job SummaryThe Guest Experience Manager serves as the property Manager on Duty and oversees all property operations, ensuring exceptional hospitality and service standards are met.Key ResponsibilitiesRepresent property...